I'd like to second the motion on surreal. That term came from art criticism and meant something, more or less, in defining a certain kind of representational visual art and some cinema. For about ten years in the 1950's, it was useful. Now any upsetting or disorienting experience causes a participant or witness to pontificate about it being surreal. No it was real, and apparently very upsetting to the speaker. I guess people are insecure about their vocabularies so grab for that insubstantial word. Or maybe they are about to do an oil painting on the subject -- who knows?