What's Good About P&C

[mcitinner1]

Yesterday P&C started sending apology emails that included a $50 bonus code to use at check out. :clap:

 

[cosmicfolklore]

I bet a tech guy has his head on display on a pike at the front door of P&C.

 

[davet]

Good for you, I didn't even get a reply :roll:

 

[ashdigger]

I received the same email and coupon. I didn't have any orders withthem during the IPSD debacle, so I think they're just going down the customer list and blasting out apologies and coupons.

 

[prairiedruid]

I received mine and it is good until 7/31/17! Thank you P&C.

 

[dread]

I got it too. Good CS.

 

[zitotczito]

Nope, nothing here but I did not make any IPSD orders.

 

[theloniousmonkfish]

Nothing but catalogs from them, they all go in the garage now. Don't even care about the coffee, what happened to my tobacco?

 

[Chasing Embers]

What's Good About P&C

Absolutly nothing. No email here, and still no reimbursement for my double charged order.

 

[clickklick]

Your garage must be a treasure trove!

 

[theloniousmonkfish]

Meant garbage, same difference, the garage is full of crap too.

 

[davet]

The partial order I received is marked "processing" on my account page, my second order that I never received is marked "delivered". Well done P&C, well done. :clap:

 

[mso489]

As competitive as online retail in pipes and pipe tobacco is, I think the profit margin must be slim, and the margin for error too. Two good things about P&C are best prices on new Stanwell pipes, good pricing on Big Ben pipes, and to mention two others, Russ O.'s presence as a blending guru and availability of some blends not carried many or any other places. I won't repeat the complaint column, but I hope they can get it back in the road. No coupon here. I may not have processed an order recently enough. I hope these problems don't "do in" one of the larger online retailers for pipes and tobacco.

 

[Snow Hill]

I didn't receive the email/coupon from P&C.

 

[cally454]

In this day and age it's rare for a person and or company to admit fault on something they could of diverted and blamed on a subcontractor, IT dept etc. the apology was enough to get me back the coupon is a nice jesture

 

[instymp]

I got the same one from cigars.com.

 

[snoopy311]

I was apparently lucky enough to get the email. $50.00 of free baccy.

 

[sablebrush52]

Got the same Apology notice yesterday. Put in an order. It shipped this morning. P&C is making an effort to mend fences. Since I experienced only a slight delay on one order I don't have any complaints. I guess I'm just unlucky because in the vast scheme of things, a two week delay on an order of tobacco just doesn't seem like much of a deal compared to real issues I and others have had to deal with over the past couple of years. I do appreciate the gesture on the part of P&C.

 

[woodsroad]

No coupon. No email.

 

[leacha]

I never and I mean NEVER, received a code or anything from them. I don't expect to get one either. My IPSD order shipped but the invoice said it shipped with coffee. It didn't.
With all these sales and now a coupon, I think they must have noticed a considerable drop in orders.