You are correct, and I would proceed to file my claim, just as you did. What I would not do is waste my time screaming at the top of my lungs what a fraud the guy was. One simple reason... I have no clue what happened on his end. I have seen it before. Really crappy things happen to people. We don't know another mans life unless we live a day in his shoes.I can guarantee had you just sent him some of your hard earned money and not gotten any response, any package, and no refund for almost 5 weeks, you'd be a little peeved as well.
Does it suck that a bunch of you had to go through this? Of course it does. It's s**ty. No one deserves to be parted with their money when expecting something in return, only to never receive what they are due. But everyone is getting their money back.
No, I was being facetious. It doesn't however eliminate the possibility that the guy had some major medical issue, a stroke, etc. which may have seriously affected his mental capacity. That is equally as possible as it is that a guy--who had a stellar record of trades and sales--turns out to be an overnight con artist.You don't list 16 bags, and then sell 29 to members and excuse that behavior by saying "the guy couldn't count."