The town I grew up in had a cheap tobacco shop that had good OTC blends, they’d keep a tub of Carter Hall under the counter for my friends dad...which we would then pilfer. They also kept a tub of Drum secure for me each month, and had Five Brothers in stock. Nice Indian ladies owned it. Bought my very first pipe there. Eventually they started selling random stuff like drill bits, Kid Rock posters, SuperGlue, and ninja weapons. Haven’t been back in there in ages, but I miss it. Expecting them to stock the likes of Gawith, C&D etc is just beyond what they’re there for,
The stuff we smoke is such a specialty that I make no assumptions that any shop owner will know even one iota of a fact about it. Sometimes, they do, and that’s nice, but I don’t get upset when they don’t. It’s like walking into Bubba’s Bait N Tackle and expecting him to have knowledge of Spey flies and have Redditch hooks in stock.
My closest B&M occasionally had Samuel Gawith in stock. The owners wife, who is really knowledgeable with cigars, told me that “It’s made in Denmark and aged on the ship...”. I just said, “Huh! I’ll be” and bought my tins, grateful they had them at all.