How Long Are Your Orders Taking To Process And Ship ?

[Rockyrepose]

Well I filled out a complaint on the USPS website for my lost package and they called me 30 minutes later! They pulled up a scan of the box and it did have the correct address they just totally screwed the pooch on where it got delivered to, some place called Olin, Iowa. They are going to “try” and retrieve it tomorrow...not holding my breath. At least they called quick with an update.

My USPS order from SP shipped on the 3rd, it never left South Carolina. Friday will be 30 days. I've filed a missing mail ticket. I'm writing it off and going to notify SP to file a claim for it Friday.

 

[Tommy Boy]

My smoking pipes order came a day later than normal but i think it was usps not them. All good in my neck of the woods.

 

[bullet08]

My last order from PC took something like 3 months. SP and TP takes 3 to 4 days.

 

[BROBS]

Well I filled out a complaint on the USPS website for my lost package and they called me 30 minutes later! They pulled up a scan of the box and it did have the correct address they just totally screwed the pooch on where it got delivered to, some place called Olin, Iowa. They are going to “try” and retrieve it tomorrow...not holding my breath. At least they called quick with an update.

I had this happen and they got my package back. It was a multi hundred dollar Peterson.

 

[SpookedPiper]

Oh no you didn't.....IBTL!!!

 

[smudgersmissingleg]

I placed an order with site sponsors GQ Tobaccos 3 weeks ago and that went out exactly as normal.

 

[hoosierpipeguy]

Orders from Iwan Ries, Watch City and SP shipped within 24 hours of ordering this week.

 

[jaytex1969]

Orders from Iwan Ries, Watch City and SP shipped within 24 hours of ordering this week.

Good to hear. I just placed my first Iwan Ries order!

 

[boston]

Boswell's shipped very quickly last week, packaged nicely as well. Smoking pipes is a tiny bit slower than usual, but not remotely enough to bother me a bit. And, strangely, I stopped smoking my pipes over a month ago out of caution related to covid, but I keep buying tobacco. It's an illness.

 

[pappymac]

My recent order at SP didn't take long for them to process and tracking shows the shipping label printed on Apr. 28 (Tuesday) and that USPS accepted the order for shipping yesterday. My problem is with USPS and it being a day later and tracking doesn't show where my package is. That's not SP fault.

Another day and still no update on the tracking from USPS. SP needs to offer an option to ship FedEx.

 

[mso489]

I joke that SP has my order in a box before I click on what I want. I have to be careful not to collide with the delivery guy.

 

[Ahi Ka]

None of my orders have arrived since the end of feb. granted I need international shipping, the delays vary between orders but they are so far taking about a month longer than normal (3weeks super saver shipping, or 9days USPS 1st class). All orders were processed and shipped quickly

 

[stokesdale]

Given our current situation with the Covid-19 outbreak, how long is it taking to process and ship your tobacco orders.

I have one I placed 15 days ago and they still haven't processed the order, just wondering if this is the norm?

I have called customer service twice in the past 7 days and after 2 conversations, I get the feeling the people answering the phone don't have a clue what's going on in the warehouse. Not the end of the world, I have more than enough on hand to get me by, just wondering how this is affecting everyone and their orders.

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Smoking Pipes gets me my orders to my door two days after I put in the order...but then, I'm in NC and they are in SC.

 

[mikefu]

I've ordered from Smokingpipes, Tobaccopipes, and Pipes and Cigars since the lockdown. Smokingpipes and Tobaccopipes orders have been to me in CO within 4 days, and P&C took 2 days to ship and were to me in a week.

 

[3rdguy]

I had this happen and they got my package back. It was a multi hundred dollar Peterson.

Well the post office called twice already today. It was scanned as delivered but it actually wasn't. Packaged arrived today, about $150 in tobacco.

 

[brassmonkey]

I placed an order with 4Noggins on the 11 april and it's still 'processing' i've sent a couple of messages but not heard back yet. Anyone else in the same situation with 4Noggins?

 

[Razorback]

I placed an order with 4Noggins on the 11 april and it's still 'processing' i've sent a couple of messages but not heard back yet. Anyone else in the same situation with 4Noggins?

I would definitely call. Jeff is very accessible by phone and has always fixed any issues in the past, with a quick phone call. I don’t order from them often, but he’s always taken good care of me.

 

[augiebd]

Recent order from TP was shipped nearly immediately and USPS tracking was updated for first 4 days, has been in transit to next facility for a week now. Ordered a pipe from a different vendor that has shipped promptly in the past. Has been a week and the item hasn’t shipped yet. The first time I’ve had any problems.

 

[coming to_falling too]

Other than shipping taking a little longer than usual, my orders have been going through alright. Sorry to hear others are having problems.

 

[Ahi Ka]

Recent order from TP was shipped nearly immediately and USPS tracking was updated for first 4 days, has been in transit to next facility for a week now. Ordered a pipe from a different vendor that has shipped promptly in the past. Has been a week and the item hasn’t shipped yet. The first time I’ve had any problems.

Exact same thing happening with my order from tobaccopipes (their service awesome though). Haven’t received and update since item went into ‘transit’ in an unspecified location on the 29th March