I’ve heard of people getting their PP locked. But, I’ve also heard of Venmo, 4Square, and CC doing the same.
As an artist amongst artists who rely on these venues to handle transactions between customer and artists, it happens. None are better than others, IMO.
Luckily :::knock on wood::: I’ve not had any issues.
I just wish that one day, all bank accts would make it easier to transfer money, so that we don’t have to use these in-between apps and accts.
Point of Sale (POS) has always been the bane of doing business. I still keep a sliding POS CC machine to handle POS when I go to work art shows. It costs me more % when I submit paper transactions. But, it beats finding PP or my CC slider doesnt work once I get my tent, and art set up at a show. It’s too late to go home at that point.
I’m sorry you’ve had a problem, but it does happen. I read about this type a thing a lot on artists groups, because we rely on them for day to day transactions to keep money rolling in and art going out. However, I have no advice, other than to just call them or do what they ask. Sorry.