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JimInks

Sultan of Smoke
Aug 31, 2012
64,821
654,821
Did a bit of snacking, and am half way through this bowl of Watch City Simply VOriental in a straight smooth medium brown 1930s Wilshire 5 bulldog (Comoy’s second) made for John’s Pipe Shop in Los Angeles with a black vulcanite saddle stem. More Community Coffee, neat, for my drink. Still working.
 Wilshire 5 bulldog.jpg
 

JimInks

Sultan of Smoke
Aug 31, 2012
64,821
654,821
A quarter of the way through my last smoke of the day, which is Wilke Peanut Butter and Chocolate in a light brown 1979 rusticated medium bend Italian Sir Jeffrey Dublin (GBD second) sitter with a flared top and yellow saddle stem. Reading baseball box scores.
Sir_Jeffrey_Dublin.jpg
 

Birddog66

Lifer
Nov 29, 2020
2,997
53,386
Newhaven England
I just finished an unpleasant experience with DHL concerning my Esterval's order.An agent for DHL here in the states contacted me by email and told me that I needed to do the following:
1) Obtain a Tobacco permit
2) Fill out an import power of attorney.
3) Provide one other US tax form that I can't recall the name of at this point.
I only had a 500 gr. Order.
To my knowledge, a tobacco permit is needed if you are a SELLER,so none of it made any sense to me.I emailed back saying that I am a private citizen,and not a business,and that the tobacco was for my personal use. No explanation came, just another demand.I emailed the CEO of Esterval's as well,and all he said was that there had been many changes since my last order (March 2020),but no guidance.I thought of hiring an import/customs attorney for even more$$$$$$,just to help me through this.In the end, I just sent an email to DHL telling them just to send it back to Esterval's,as I was not prepared to share my private information with them. As of this day,I have not received an invoice for any customs duty.So,I am finished with Esterval's, unless I go there in person to make a purchase,and how often does one travel to Hardebek,Germany??
I’m sorry to hear that, it sounds to me like estervals are on to a good thing here, they give no guidance as to delivery and customs charges/taxes etc and they get paid and get their tobacco back! It’s starting to sound like a scam on their end where they get to have their cake and eat it, and we’re left with no cake at all.
I’m going to see if they’ll refund me but I’m not holding my breath, they don’t seem to give a damn about the customer and are motivated only by money.
 

Birddog66

Lifer
Nov 29, 2020
2,997
53,386
Newhaven England
Thanks! Yes, that's how I remember it, although not sure Mr. Walter was on duty when I was there. It was overwhelming and so glad I had the Pounds to buy my Author. I understand their pipes were made for them by Dunhill and others. You didn't find anything that was stamped Ashley's with a pit or any flaw. The place was "old English", top quality, gentleman gentleman's shop of another era. On other visits I could only wish they were still fitting gentlemen with proper smoking implements.

I remember the shop but never entered I’m sad to say. Jermyn St (pronounced Jerrum) is long famed for its shirt makers of the finest quality, the men’s shirt equivalent of Saville Row where the finest suits are made.
 

Gus

Lifer
Oct 16, 2009
1,180
17,150
I’m sorry to hear that, it sounds to me like estervals are on to a good thing here, they give no guidance as to delivery and customs charges/taxes etc and they get paid and get their tobacco back! It’s starting to sound like a scam on their end where they get to have their cake and eat it, and we’re left with no cake at all.
I’m going to see if they’ll refund me but I’m not holding my breath, they don’t seem to give a damn about the customer and are motivated only by money.
excuse me, but I think this comment is wrong.

Esterval has been proving for many years that it is a completely serious company and that it DOES NOT SCAM ANYONE.

Another thing is that the current circumstances have changed a lot for the shipment of tobacco and will change even more in the future and they are encountering problems to buy or send that they do not know how they can solve.

But from there, to say or insinuate that Esterval is doing a scam there is an abyss and it seems to me unfortunate and unfair.

It is only my opinion without acrimony and without wanting to enter in other people's polemics that I don't know, I only know the treatment that Esterval has always had with mefor years, excellent.
 
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