Brian, are you cube cutting the flakes? Are you making sure they are properly dry( the Capstan Blue and Gold Flakes need no drying) and are you packing them tight enough? When you are done packing, check the draw and make sure you have some good resistance. I would go with the Blue Flake, it is definitely the better of the two. When I pack, I fill the bowl and then lightly press it down making sure I am pressing it along the sides as well. Fill it again adding a little more pressure, fill it again with more pressure. Check the draw and if you do not have resistance, add more and really add pressure. Also are you dumping ash when you relight, that is important also. Let me know if you are still having trouble after trying these steps.