Ahh yes, I believe the theoretical foundation of that business model is called the Future Unemployment (or, FU for short) method of commerce, popularized in the pre-Internet days, but still holding many proponents.Least favorite - Thompson Cigar. As I mentioned in an email to Russ O. at P&C last week, the slogan for Thompson's customer service group should be, "If you don't like what we offer, too bad", because that's basically the response I've gotten from them when I've contacted them. (Like it would be the most difficult thing in the world for them to sell individual tins instead of having five-tin minimum orders for a lot of their tobaccos.)