SmokingPipes Site Redesign
- Thread starter Swiss Army Knife
- Start date
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I'm not finding the new design to be that difficult to use I kind of like the way they've done it.
However, rather than redesigning their site they need to focus on their shipping department which is going downhill fast. $100 orders that use to take two or three days now if you're lucky you receive within a week and a half or two.
However, rather than redesigning their site they need to focus on their shipping department which is going downhill fast. $100 orders that use to take two or three days now if you're lucky you receive within a week and a half or two.
I've put in 7 orders since January 28 and all have been delivered to Texas in 2 to 5 days. Even when they were backlogged during thier International Pipe Smoking Day sales. Was your delay on thier end or the postal carrier?
The first one didn't even ship for 3 days, the next two a label was created but not received by the post office for a couple of days. Been waiting on the current order for 2 weeks, no tracking available even on their site.
I would email them. They usually respond quite quickly. Something had to have gone wonky, because that's not the norm.
I keep thinking that it’s just a matter of getting used to the new design but so far that hasn’t happened. I’m not a fan. I prefer the old site design. It’s not the end of the world but It is slightly annoying.
I placed a 3# order last week.
The site was easy to use, the order shipped quickly and arrived well packed.
You people need some real problems to ponder!
The site was easy to use, the order shipped quickly and arrived well packed.
You people need some real problems to ponder!
You people need some real problems to ponder!
How dare people express an opinion about SmokingPipes site changes in a thread titled SmokingPipes Site Redesign. The world is just not big enough for your minor grievances. Real problems only from now on people, please.
How dare people express an opinion about SmokingPipes site changes in a thread titled SmokingPipes Site Redesign. The world is just not big enough for your minor grievances. Real problems only from now on people, please.
I’ve found the “free shipping” orders started taking longer both to ship and in travel time over the past year, prior to the site change and since.
No great hardship, they’ve all come through, but an annoyance to my first world spoiled mentality.
I’d posit it’s just as much UPS to blame than SP.
The actual site changes are just that, a change. Any vexation I have over that is probably a nod from god that I’m emotionally investing too much in my addiction
“Free Shipping” isn’t free. Nothing is free. It may not cost you more money, but you pay in potentially longer transit times, since the vendor most likely uses a cheaper service. That said, I’m in Pennsylvania and have not noticed any delays. Then again, my stopwatch broke two years ago.
I’m not age shaming, but I find the youngerly to be much more prone to intolerance and pointless whining. It’s a cultural thing, I’m sure, and I celebrate your differences. Like eating Tide Pods.
We sure do:
orders@smokingpipes.com via sendgrid.info
Mon, Aug 1, 2011, 12:22 AM
to me
Dear ,
Please find a summary of your order below, thanks for shopping with Smokingpipes.com! Please feel free to reply to this e-mail if you have any questions or comments.
Order Number-------------------------
Billing/Shipping Address:
Items Ordered
-----------------
Craftsbury: Frog Morton 100g (#003-041-0012): 1
Item Total: $15.02
Craftsbury: Frog Morton Across the Pond 100g (#003-041-0069): 1
Item Total: $15.02
Craftsbury: Frog Morton on the Bayou 100g (#003-041-0014): 1
Item Total: $15.02
Craftsbury: Frog Morton on the Town 100g (#003-041-0017): 1
Item Total: $15.02
Special: Anniversary 100g (#003-041-0075): 1
Item Total: $15.53
====================
Subtotal: $75.61
Shipping ( UPS: 2nd Day Air): $14.59
Total: $90.20
It looks like they put the site back to the way it was, or close to it... See? We CAN change the world!
I think that coming to this thread is about the only time I even pay any attention to that home page, ha ha.
Much better I hated the slide over feature!
They also ditched that awful font. Thank goodness.
They kept the new menu structure which is not ideal, but it's not awful.
They kept the new menu structure which is not ideal, but it's not awful.
thanks SP!