SmokingPipes Site Redesign

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woodsroad

Lifer
Oct 10, 2013
13,546
24,617
SE PA USA
I found one such filter for tobacco but it's buried so deep I can understand why someone wouldn't find it. From the home page, you have to click on "All Tobaccos". If you click on either Tinned Tobaccos or Bulk Tobaccos it will take you to page showing the brands. But clicking "All Pipe tobaccos" will get you to a page that includes the out of stock filter.

View attachment 377432

Thank you!
I never clicked on "All Tobaccos" before
 
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SSGT.

Starting to Get Obsessed
Jul 7, 2024
258
1,427
Sealy Texas
I'm not finding the new design to be that difficult to use I kind of like the way they've done it.
However, rather than redesigning their site they need to focus on their shipping department which is going downhill fast. $100 orders that use to take two or three days now if you're lucky you receive within a week and a half or two.
 
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Reactions: ziv
Jan 8, 2013
7,774
3,914
I'm not finding the new design to be that difficult to use I kind of like the way they've done it.
However, rather than redesigning their site they need to focus on their shipping department which is going downhill fast. $100 orders that use to take two or three days now if you're lucky you receive within a week and a half or two.
I've put in 7 orders since January 28 and all have been delivered to Texas in 2 to 5 days. Even when they were backlogged during thier International Pipe Smoking Day sales. Was your delay on thier end or the postal carrier?
 
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SSGT.

Starting to Get Obsessed
Jul 7, 2024
258
1,427
Sealy Texas
I've put in 7 orders since January 28 and all have been delivered to Texas in 2 to 5 days. Even when they were backlogged during thier International Pipe Smoking Day sales. Was your delay on thier end or the postal carrier?
The first one didn't even ship for 3 days, the next two a label was created but not received by the post office for a couple of days. Been waiting on the current order for 2 weeks, no tracking available even on their site.
 
Jan 8, 2013
7,774
3,914
The first one didn't even ship for 3 days, the next two a label was created but not received by the post office for a couple of days. Been waiting on the current order for 2 weeks, no tracking available even on their site.
I would email them. They usually respond quite quickly. Something had to have gone wonky, because that's not the norm.
 

Douglas

Can't Leave
Apr 1, 2023
307
3,569
Georgia, USA
You people need some real problems to ponder!

How dare people express an opinion about SmokingPipes site changes in a thread titled SmokingPipes Site Redesign. The world is just not big enough for your minor grievances. Real problems only from now on people, please.
 

Sobrbiker

Lifer
Jan 7, 2023
4,725
63,487
Casa Grande, AZ
I'm not finding the new design to be that difficult to use I kind of like the way they've done it.
However, rather than redesigning their site they need to focus on their shipping department which is going downhill fast. $100 orders that use to take two or three days now if you're lucky you receive within a week and a half or two.
I’ve found the “free shipping” orders started taking longer both to ship and in travel time over the past year, prior to the site change and since.
No great hardship, they’ve all come through, but an annoyance to my first world spoiled mentality.
I’d posit it’s just as much UPS to blame than SP.

The actual site changes are just that, a change. Any vexation I have over that is probably a nod from god that I’m emotionally investing too much in my addiction😉
 

woodsroad

Lifer
Oct 10, 2013
13,546
24,617
SE PA USA
“Free Shipping” isn’t free. Nothing is free. It may not cost you more money, but you pay in potentially longer transit times, since the vendor most likely uses a cheaper service. That said, I’m in Pennsylvania and have not noticed any delays. Then again, my stopwatch broke two years ago.
 
Feb 2, 2025
35
17
Old dudes love complaining about anything that changes.

View attachment 378693
We sure do:

orders@smokingpipes.com via sendgrid.info

Mon, Aug 1, 2011, 12:22 AM
to me

Dear ,

Please find a summary of your order below, thanks for shopping with Smokingpipes.com! Please feel free to reply to this e-mail if you have any questions or comments.



Order Number-------------------------
Billing/Shipping Address:


Items Ordered
-----------------

Craftsbury: Frog Morton 100g (#003-041-0012): 1
Item Total: $15.02

Craftsbury: Frog Morton Across the Pond 100g (#003-041-0069): 1
Item Total: $15.02

Craftsbury: Frog Morton on the Bayou 100g (#003-041-0014): 1
Item Total: $15.02

Craftsbury: Frog Morton on the Town 100g (#003-041-0017): 1
Item Total: $15.02

Special: Anniversary 100g (#003-041-0075): 1
Item Total: $15.53

====================

Subtotal: $75.61
Shipping ( UPS: 2nd Day Air): $14.59
Total: $90.20
 
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