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tuold

Lifer
Oct 15, 2013
2,133
172
Beaverton,Oregon
Pipes and Cigars is 2,866 miles from my house and my order got here (intact) in four days. That was with free shipping. That was my twenty-third order with them. The only problem was with one backorder that went on for months. Maybe I've been lucky, but for now I have confidence in them.
pipes%20and%20cigars_zps6zsnauvv.jpg


 

cfreud

Starting to Get Obsessed
Feb 1, 2014
262
308
Thank you all! They had a sale on Bengal Slices already (9.99 per tin) and I used the code so save a bunch 5 LBs of SPC's Plum Pudding. Chris' second tub of tobacco-magedon is under way!

 

aldecaker

Lifer
Feb 13, 2015
4,407
46
I don't support them at the level Cosmic does, but trust me, I'm helping put at least one of their kids through college. No problems with shipping or service here either, to the best of my recollection.

 

echie

Can't Leave
Jul 7, 2014
368
0
Amsterdam
And both the free shipping link and the 20% discount code work more than once! Just used them for the second time :)

 

jndyer

Lifer
Jul 1, 2012
1,020
727
Central Oregon
And both the free shipping link and the 20% discount code work more than once! Just used them for the second time :)
I guess I should have tried. I ordered on Friday and assumed that it would not work a second time. Well I guess next time.....

 
Jun 27, 2016
1,280
127
Took a look at some McClelland stuff, $10.50 is now $10.75 on some of the stuff that I like. I figured that price increases were inevitable, so I'm glad that I bought a lot over the summer. I saw something listed as pre-order, Red & Black I think. Perhaps certain blends are not going to be made again until there are enough pre-paid pre-orders taken, like automotive suppliers with parts sometimes. You need that odd wiring harness? Better be ready to wait until 49 other people do too, and then we'll make it!

 

hakchuma

Part of the Furniture Now
Jan 13, 2014
889
539
52
Michigan, USA
For the past four years it's been said, tobacco isn't going to get any cheaper. Even though things are on back order at P&C I've been placing orders.
I'm guessing I'll be finished by the end of next year with all my bulk in jars and my favorite blends in original tins. I expect a cut off point soon to where I have every block buster blend I like in storage enough to last long enough to begin my experimentation in growing my own tobacco and pressing it into plugs.
The 20 percent off at P&C is fantastic and I'm even purchasing tins on back order just to lock in the price.
The reality is that I'm expecting to try my hand at growing my own tobacco to ignore the new blends.
And if I can be honest for a moment, war horse taught me that I really don't need any new blends after live stocked away a good amount of blending Latakia.

 

fitzy

Lifer
Nov 13, 2012
2,937
28
NY
Wow I totally screwed up. I forgot about this sale and could have saved another $30 off my already discounted order of Blackhouse.

 

fitzy

Lifer
Nov 13, 2012
2,937
28
NY
Ben88 just saved me $30 by telling me to call them and request the discount.
I've got to say I've ordered from them plenty of times in the past and will continue to do so after having them give me a discount to an order placed 2 days ago.
By the way the customer service rep mentioned the code should be good until the end of the month.

 

tobaccojoe

Starting to Get Obsessed
May 30, 2016
220
0
USA
I feel like the really great face of, and people behind, the company itself is vastly different, in attitude and care, than the warehouse/packing/shipping/customer service workers.

 

fitzy

Lifer
Nov 13, 2012
2,937
28
NY
My order came really poorly packaged and 3 tins were banged up. Who puts 15 tins in the bottom of a box and then puts a very thin strip of bubble wrap along the top and considers that acceptable packaging?
I contact customer service and so far nothing.

 

blendtobac

Lifer
Oct 16, 2009
1,237
217
My order came really poorly packaged and 3 tins were banged up. Who puts 15 tins in the bottom of a box and then puts a very thin strip of bubble wrap along the top and considers that acceptable packaging?

I am having ongoing discussions to alternative packaging to avoid these problems. Our sister companies, who do a lot more volume than we do, are more cigar-centric, and the packaging works well on that side. I'm opening up a dialog to come up with something that will protect the tins better.
Russ

 

fitzy

Lifer
Nov 13, 2012
2,937
28
NY
Well Russ,

I've got to say from my dealings with your customer service department they have been fantastic.
Thanks for replying

 
Oct 7, 2016
2,451
5,214
<p>Got 18 tins of 5 different tobaccos today, ordered seven days ago. All were on end of summer clearance,20% discount also applied, plus free shipping. Nothing backordered, packaging was well padded, all good. Mostly Dunhill, Escudo. Worked out to about $6 a tin. Happy camper here.
 
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