There will be two 500g boxes of Bob's Chocolate Flake at a retailer soon! Last chance for anyone missing out on the soft targets. Name of the vendor has the word "pipes" in it, but it's not smokingpipes. I don't feel like advertising for them, so you'll have to figure it out, but maybe someone here who hasn't got any can get some. Good luck.
I paid for the boxes, plus $26 in shipping (international). They then came back asking for $8 more because their system somehow miscalculated the fees. My reply was "You must be joking". Their reply, "No, we're not."
Ha! Well done. I give them points for sticking to their guns.
Not being desperate for this blend, I told them to refund me. It's free shipping over $75 in the USA. I didn't feel like getting into the details of customer service with them, and who knows, maybe it is cheaper than $8 to send to anyone in the whole of the USA.
Just seemed like a silly thing to do to a repeat client (who will no longer repeat with them). It's not the money, but the chutzpah of asking for $8 on a shipment that would otherwise be free if my home was about 50km further South. $28, maybe I could understand... $8. You gotta be joking!
Well, apparently not.