There are enough crazies who might want to gain access to a hospital that caution is warranted. Also, they want to be sure the billing address is right!I guess I'm that rare person who is untrainable and unconditionable. It is not normal, never will be normal, and I will never accept it. I get pissed enough when showing up at a hospital to get an operation and they insist I prove who I am with a photo ID, as if anyone else would even know about my operation, my name, the date, much less want to sneak in to have it performed on them.
Perhaps you could work on being less pissed off in general.