Another small tobacconist that I liked has turned bad.
Stopped by the last time I was in that city and the old couple that I think bought it were there alone and clearly had no idea what they were doing.
So the other day I tried again. Even worse. Asked for Swan Vesta matches but they didn’t know what they were despite having sold them for years at the shop. Then they told me those weren’t being made or sold anymore even though they just demonstrated they had no idea what they were. The prices had been raised considerably on their stock so that bulk prices were actually more than retail tins. A sign said a blend was discontinued by the manufacturer but they didn’t know if it was Sutliff or C&D but it was definitely not being made anymore. Not at all true. Asked for a packet of pipe cleaners and they tried twice to sell me tapered and bristle and didn’t seem to grasp what I was asking for. Then tried to convince me I wanted churchwarden cleaners and that they were extra long so I could cut them in half myself.
So I just let them help the next victim and couldn’t help but hear the complete bullshit they were spouting to an unsuspecting person curious about trying a pipe. They immediately started trying to sell him 1-lb bags of the cheapest RYO shit they had in the store by making up fantastic claims about its smoking characteristics and smooth flavors, etc. They clearly didn’t know anything whatsoever about pipe smoking or the products they were selling.
Such a pity. The previous owner was very knowledgeable and hired excellent counter people who knew their stuff. You could tell they all liked what they did and spoke from personal experience and product knowledge. Knew the shop was in the process of being sold from the grapevine but ... well shit.
It was so disappointing. Seen this movie before and know exactly how it ends. Badly.
Stopped by the last time I was in that city and the old couple that I think bought it were there alone and clearly had no idea what they were doing.
So the other day I tried again. Even worse. Asked for Swan Vesta matches but they didn’t know what they were despite having sold them for years at the shop. Then they told me those weren’t being made or sold anymore even though they just demonstrated they had no idea what they were. The prices had been raised considerably on their stock so that bulk prices were actually more than retail tins. A sign said a blend was discontinued by the manufacturer but they didn’t know if it was Sutliff or C&D but it was definitely not being made anymore. Not at all true. Asked for a packet of pipe cleaners and they tried twice to sell me tapered and bristle and didn’t seem to grasp what I was asking for. Then tried to convince me I wanted churchwarden cleaners and that they were extra long so I could cut them in half myself.
So I just let them help the next victim and couldn’t help but hear the complete bullshit they were spouting to an unsuspecting person curious about trying a pipe. They immediately started trying to sell him 1-lb bags of the cheapest RYO shit they had in the store by making up fantastic claims about its smoking characteristics and smooth flavors, etc. They clearly didn’t know anything whatsoever about pipe smoking or the products they were selling.
Such a pity. The previous owner was very knowledgeable and hired excellent counter people who knew their stuff. You could tell they all liked what they did and spoke from personal experience and product knowledge. Knew the shop was in the process of being sold from the grapevine but ... well shit.
It was so disappointing. Seen this movie before and know exactly how it ends. Badly.