For site design and ease of use, smokingpipes.com really is a leader. They must have a team that grooms
and tends the web site continuously. The pipes are individually pictured. If you order a pipe, it disappears
from the site immediately. Nearly all of the tobacco is defined and described. Every pipe has a complete
set of specs, whereas other sites won't even name the shape of the pipe, or give the weight or length, etc.
The graphics are bright and clear, and the site is user friendly and takes little learning to make it work.
The clarity and organization of the web site is mirrored in the live customer relations. Maybe smokingpipes.com
isn't the be-end-all of online pipe retail, but if I were operating a pipe retail site, that's who I would emulate.
I go there to learn about pipes and tobacco. That's true of other sites, but I go there first.