What Happened to the Roof Thread?

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woodsroad

Lifer
Oct 10, 2013
12,913
21,606
SE PA USA
I had a reply all ready to go...

1. Never let a contractor on your roof without you going up with him.
My parent's roof was damaged by a contractor in a similar scenario.

2. Never get any work done by someone without local, verifiable, recent references.
An established, skilled, local contractor is well worth paying for. Someone who depends on word-of-mouth can't afford to f-up.

2. If they are claiming that your insurance company will cover the cost, talk to your agent and discuss, and ask whether or not this claim will impact your rate.
You may be unpleasantly surprised. You might find out that the whole thing is a scam.

3. If all of this works out OK, be sure to call the roofing manufacturer and verify any manufacturers' warranty claims made by the contractor.
Many types of roofing material are guaranteed by the manufacturer, but only if installed by a verified installer and sometimes the work has to be inspected. We have a 50 year TPO roof, warranted by Carlisle Rubber. They came out and inspected the installation and certified it. Damn if I'm going up on the roof to do repairs when I'm 84.
 

georged

Lifer
Mar 7, 2013
6,087
16,687
I had a reply all ready to go...

1. Never let a contractor on your roof without you going up with him.
My parent's roof was damaged by a contractor in a similar scenario.

2. Never get any work done by someone without local, verifiable, recent references.
An established, skilled, local contractor is well worth paying for. Someone who depends on word-of-mouth can't afford to f-up.

2. If they are claiming that your insurance company will cover the cost, talk to your agent and discuss, and ask whether or not this claim will impact your rate.
You may be unpleasantly surprised. You might find out that the whole thing is a scam.

3. If all of this works out OK, be sure to call the roofing manufacturer and verify any manufacturers' warranty claims made by the contractor.
Many types of roofing material are guaranteed by the manufacturer, but only if installed by a verified installer and sometimes the work has to be inspected. We have a 50 year TPO roof, warranted by Carlisle Rubber. They came out and inspected the installation and certified it. Damn if I'm going up on the roof to do repairs when I'm 84.

Nothing like scaring people, Mr. Road ^^^^ :mad:

Everyone knows that bad workmanship, bad materials, and low standards have no possible effect whatsoever on anyone, at any time, or in any way.

(They CAN'T. Stubborn insistence that physical laws are NOT in charge and willful self-delusion is the answer to everything, is the ONLY way forward!)





 

RookieGuy80

Part of the Furniture Now
Jul 6, 2023
734
2,716
Maryland, United States
I had a reply all ready to go...

1. Never let a contractor on your roof without you going up with him.
My parent's roof was damaged by a contractor in a similar scenario.

2. Never get any work done by someone without local, verifiable, recent references.
An established, skilled, local contractor is well worth paying for. Someone who depends on word-of-mouth can't afford to f-up.

2. If they are claiming that your insurance company will cover the cost, talk to your agent and discuss, and ask whether or not this claim will impact your rate.
You may be unpleasantly surprised. You might find out that the whole thing is a scam.

3. If all of this works out OK, be sure to call the roofing manufacturer and verify any manufacturers' warranty claims made by the contractor.
Many types of roofing material are guaranteed by the manufacturer, but only if installed by a verified installer and sometimes the work has to be inspected. We have a 50 year TPO roof, warranted by Carlisle Rubber. They came out and inspected the installation and certified it. Damn if I'm going up on the roof to do repairs when I'm 84.
So I work for one of the bigger more expensive service companies in my area. We are much more expensive than a lot of our competitors. But that goes to many things that make us better. If you're given a quote that seems high from a bigger company, do not be afraid to ask why.

We're bigger. We have overhead. That nice young lady you talked to when you scheduled the appointment does this for a paycheck. My department, which digs up all the stuff you want for a better price than you can find, we all get paid from the job. The roughly 80 hours a year each and every tech spends in training has to be paid for. There other overhead, but that's not unique to anyone.

The biggest thing you as a homeowner should be looking for is their warranty program. How do they handle their workmanship? If a part fails? Will they work with you and the manufacturer? Will you be able to find them again if you do have a problem?
 

Briar Lee

Lifer
Sep 4, 2021
4,960
14,356
Humansville Missouri
One of the reasons Campbellites are accused of being a cult, is I only use them, for contract repairs, and for insuring against hazards.

A homeowner has no business on a roof.

He might fall off.

And besides, if you can’t trust the roofer what will he do when you aren’t there?
 
Jan 28, 2018
14,029
158,081
67
Sarasota, FL
I had a reply all ready to go...

1. Never let a contractor on your roof without you going up with him.
My parent's roof was damaged by a contractor in a similar scenario.

2. Never get any work done by someone without local, verifiable, recent references.
An established, skilled, local contractor is well worth paying for. Someone who depends on word-of-mouth can't afford to f-up.

2. If they are claiming that your insurance company will cover the cost, talk to your agent and discuss, and ask whether or not this claim will impact your rate.
You may be unpleasantly surprised. You might find out that the whole thing is a scam.

3. If all of this works out OK, be sure to call the roofing manufacturer and verify any manufacturers' warranty claims made by the contractor.
Many types of roofing material are guaranteed by the manufacturer, but only if installed by a verified installer and sometimes the work has to be inspected. We have a 50 year TPO roof, warranted by Carlisle Rubber. They came out and inspected the installation and certified it. Damn if I'm going up on the roof to do repairs when I'm 84.
I'm sorry but there is a lot of bad or false information there. I owned a GC Company that mostly did insurance restoration work for 15 years. Technically, I still own it but my Son runs it. Do some of the things you mention happen from time to time? Absolutely. Are they the norm? Absolutely not. I do agree with number 2 100%. But people choose to go with out of towners because of money and often end up regretting it.

Most Agents are motivated by money for you not to file a claim. And many of them give bad policy advise and couldn't find their ass with both hands if they had a mirror between their feet.

You cannot compare TPO rubber roofing to the typical asphalt roofing. Most asphalt roofing (shingles) do not require being installed by one of their pro contractors to receive a warranty. Many manufacturer's offer a paid for extended warranty through their Pro Contractors. Which is mostly a scam as who really needs a 50 year vs 30 year warranty? And the reality is, getting a warranty claim approved by a manufacturer is like pulling hen's teeth.
 

Pipeoff

Part of the Furniture Now
Jun 22, 2021
924
1,552
Western New York
Add to the post: Never let a contractor do anything on your property without his own insurance, never let them pick out repair material. Beware that any claim you make is placed on what they call a credit check which is a shit list that will cost you a lot of extra money when you try to change to another company. How do I now, got burned big time !
 
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kcghost

Lifer
May 6, 2011
15,138
25,713
77
Olathe, Kansas
With me contractors have to be willing to give a firm "when they will start and end dates" with specified penalties for missing those dates. If they won't they tell them to pound sand. We had a major storm in our area, and I swear every roofing company within 500 miles sign up people to get new roofs. Then they waited and waited and waited. They all got the roof they contracted for, but some people waited a whole year to get their roof.
 
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I have never had to find my own contractors, except when we built onto this house, and when we did the pool. Otherwise, every repair, we just went with whomever the insurance company sent to us. Does you guys' insurance companies not do this? Like I know dick about any repair contractors. I'd rather not be picking one out. I'd rather just let the people who deal with these guys do the picking.

I'd rather just call my agent if I have any problems. They know more than me about dealing with these guys.
 

georged

Lifer
Mar 7, 2013
6,087
16,687
Roofs are indeed fun.

Imagine the fun that awaits the buyer of pretty much any house built in the last 15 years or so. Meaning in their entirety. Trucked-in tilt-up walls, composite "wood" of every kind, styrofoam blocks used as structural components, cheapest possible foundations, etc.

I watched a century-old three story house that was totalled by water damage after a top floor fire (started by a distraught girlfriend who went to bed with a hundred candles burning on every level surface around her---why? to feel their magic, of course!)---be replaced over a few weeks by a "modern" one.

As in, from my porch using Swarovski EL's from a hundred feet away. Holy shit what crap is allowed these days.

Problems with alignment(s) and assorted delaminations began within six months of its completion and occupancy.

Hell, in Edmond, Oklahoma, the 1.5 million dollar house across the street from pipe maker Tyler Beard showed massive roof sagging and warpage before it was even finished. (He had a long weekend carver's meet-up event at his house in 2015.)

The only way to avoid that crap, I imagine, is to hire some crackshot outfit of craftsmen who take pride in doing things right, and who've made a business of doing exactly that for people who are willing to pay 2-3X more per square foot for a quality house.
 

woodsroad

Lifer
Oct 10, 2013
12,913
21,606
SE PA USA
One of the reasons Campbellites are accused of being a cult, is I only use them, for contract repairs, and for insuring against hazards.
You'll have to parse that one for us.
A homeowner has no business on a roof.
Well, damn, that's news to me, my family, friends and all my neighbors. I'll have to let them know about that.
He might fall off.
And he might find that roofer tearing off shingles and drilling holes in the roof.
And besides, if you can’t trust the roofer what will he do when you aren’t there?
Exactly.
 
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