I've been looking for Peterson 31s and recently won a UK auction for two of them (picture included). They went through eBay's Global Shipping Program (GSP) and the tracking showed up with a delivery exception at the UK hub and were marked "undeliverable". I found this previous post here Another UK Pipe Stolen by Pitney Bowes :: Pipe Talk - https://pipesmagazine.com/forums/threads/another-uk-pipe-stolen-by-pitney-bowes.91515/ so I knew what to expect. My "help" chat with eBay confirmed my order couldn't be forwarded because of "customs restrictions" (gray chat excerpt included). I've previously received pipes through Royal Mail, including January 2024.
I then found another Peterson 31 and asked the seller specifically if they could ship by Royal Mail instead of GSP and they agreed before I bid. I won the auction, but they can't figure out how to change the shipping method and invoice me for the new total including the slightly higher Royal Mail shipping quote (red warning screenshot attached).
Does anyone know how they can invoice this?
I then found another Peterson 31 and asked the seller specifically if they could ship by Royal Mail instead of GSP and they agreed before I bid. I won the auction, but they can't figure out how to change the shipping method and invoice me for the new total including the slightly higher Royal Mail shipping quote (red warning screenshot attached).
Does anyone know how they can invoice this?