Back home and ensconced in my 7,000 acre safe place. This thread has definitely taken off and I see some pretty robust lines have been drawn and umbrage taken with regard to city Vs country and dog turds......
Here is the back end and why I got so pissed off. 3 lifts in a 5 star establishment, 1 service elevator 2 guest elevators one of which was already out of service. We have stayed in this establishment 14/16 months ago and one of the elevators was out of commission then too, you can see where this is going. So the working elevators were under pressure and ultimately another one failed with me and 9 other souls in it. Having never been stuck in one before I seized the phone and spoke directly to the lift company Otis and was walked through a trouble shooting protocol with no success and was then told 3 hours for a service technician. I decided to expedite the matter and called the fire dept who arrived and proceeded to work their magic.
Now once outside I thought I'd find the hotel staff waiting but instead I was greeted by a junior with a bottle of water. I asked if the shift manager knew about the incident and young lady said he did. I walked down to the front desk and asked to speak to the said manger who arrived 10 minutes later. I asked about elevator maintenance and why there seems to be one always out of commission. He responded that he didn't know and that "it wasn't his job to get the repairs executed". He then asked if I had called the fire dept to which I said yes. His response to this was, "I wished you hadn't done that as now it's a paperwork nightmare with an offical call out from emergency services", he would of preferred dealing with the problem in house, this boiled my piss. He said we had everything under control and we were watching you all on CCTV. I said oh really and did you have the capacity to communicate with us as well to which he replied they did. So the management were sitting in a control room watching us sweat and didn't speak to us at all, nothing. No relay of information, no help is on its way, no stay calm we have it under control, nothing. To me this is gross incompetence and I will be lodging formal complaints and following up because I now have reason to believe that maintenance, scheduled or otherwise is being over looked on what is a critical piece of infrastructure in a 17 story building and it is a workplace health and safety risk at best or a complete failure of duty of care at worst.
Now to the dumb as dog shit reference, it pertains to the fact that I personally believe that if you turned off the internet and shut down the cell towers tomorrow, vast amount's of city folk now lack the ability to critically think for themselves. Urban areas have had their hands held for so long by every level of government and business that the ability to problem solve or be pro active is nearly lost . Our whole time in Hobart all we saw where people glued to their phones whilst walking, sitting, dinning, driving, exercising et al. We did not receive one smile, not one hello or hi mate, just people on a treadmill like a rat going around and around. The phone issue is a mental illness because there is no other explanation and the lack of outgoing human connection that comes from that is a society that is in decline. The English language has morphed into grunts and gesticulations and as referenced above the deflection or lack of desire to remedy issues or deflect onto others is real.
Rant is definitely over but its my rant and if I've pissed you off get over it!
