" I could tell the differnce in comparison to my Upshall and Willmer right away, theirs is softer". If I had a real favorite Upshall or Charatan, I would now ask Catherine at Dunhill pipes Ltd London to replace the mouthpiece with a handcut (price of £45/$65), or really 'lash out' and try to approach some firm like Chonowitsch to make me one (cut out of disc?) and lose the logo in the process. Some people may think that would be sacrilege, however, on reflection, I think that striving for excellence can be a beautiful thing. Incidentally, it may well affect the price of the piece if I were to sell it on ebay!