A sad tale of woe ordering from Esterval's... US customs rejected the package and sent it back to them. Decided not to try again so after return shipping charges and restocking fee, I'm out $105 and no HU in my cellar. 
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Scott, that’s a sad tale for sure. Haven’t ordered from them for about 3 years now. Was planning on grabbing some things in the Fall. Hopefully this was just a one off situation.A sad tale of woe ordering from Esterval's... US customs rejected the package and sent it back to them. Decided not to try again so after return shipping charges and restocking fee, I'm out $105 and no HU in my cellar.
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I haven't tried to reorder since this happened to me last month.A sad tale of woe ordering from Esterval's... US customs rejected the package and sent it back to them. Decided not to try again so after return shipping charges and restocking fee, I'm out $105 and no HU in my cellar.
Couple questions..
What city did it land in, here?
Did DHL send you an email regarding the specifics/ or ask you for further information as if you're a wholesale importer?
@bluegrassbrian Came into US at Cincinnati, OH Hub. Waited there. No contact to me. DHL updates were as follows (a day or so between each message):
- Arrived at DHL Sort Facility CINCINNATI HUB - USA
- Shipment is on hold
- Customs clearance status updated. Note - The Customs clearance process may start while the shipment is in transit to the destination.
- Clearance event
- Customs clearance status updated. Note - The Customs clearance process may start while the shipment is in transit to the destination.
- Customs clearance status updated. Note - The Customs clearance process may start while the shipment is in transit to the destination.
- Clearance event
- Returned to shipper
Yeah Cincy got me too.
Something is fishy.
Am I misinformed? I'm not aware of DHL imposing any restrictions on shipping tobacco, at least not officially.
There isn't any federal/US customs restrictions on importing tobacco products that I'm aware of.
Something is fishy.
Am I misinformed? I'm not aware of DHL imposing any restrictions on shipping tobacco, at least not officially.
There isn't any federal/US customs restrictions on importing tobacco products that I'm aware of.
Yikes!!!!! Thin end of the wedge here me thinks. I'd be reaching out to customs and seeking clarity on imports from E. U. and then reach out to DHL. This is how the game started in Australia.......
I just received my package from Estervals. It took roughly 3 weeks from Germany to Japan with regular DHL. All of these blends are new to me besides Capstan Blue.
The contents:
1 x Makhuwa (100g)
1 x Ascanian No.2 (50g)
1 x Janneman Flake (100g)
4 x Capstan Flake (50g)
1 x Director’s Cut (100g)
1 x Louisiana Broken Flake (100g)
1 x Dockworker (50g)
1 x Tillerman (50g)
1 x Haymaker (50g)
1 x Hamborger Veermaster (50g)
1 x Kriswill Flake - Navy cut (50g)
1 x Bjarne Flake de Luxe (50g)
1 x St Bernard Flake (250g)
3 x Salty Dogs (50g)
The contents:
1 x Makhuwa (100g)
1 x Ascanian No.2 (50g)
1 x Janneman Flake (100g)
4 x Capstan Flake (50g)
1 x Director’s Cut (100g)
1 x Louisiana Broken Flake (100g)
1 x Dockworker (50g)
1 x Tillerman (50g)
1 x Haymaker (50g)
1 x Hamborger Veermaster (50g)
1 x Kriswill Flake - Navy cut (50g)
1 x Bjarne Flake de Luxe (50g)
1 x St Bernard Flake (250g)
3 x Salty Dogs (50g)
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That sucks.A sad tale of woe ordering from Esterval's... US customs rejected the package and sent it back to them. Decided not to try again so after return shipping charges and restocking fee, I'm out $105 and no HU in my cellar.
Better you then me.
I just ordered 8oz each of Gawith Hoggarth Rum Twist and Brown Irish X. Brand new territory for me.
Nice order! What’s the top tobacco you got? It’s a little hard to read.
You’re in for many treats.
Lots of killer blends there.
As Bluegrass pointed out, it is indeed Flanagan. You'll have to forgive my photography skills, I'm useless at taking pics.
I returner B&M shop at Nottinghamn and bought 50g tin of Petterson dark flake.
