Just my .02 cents......
I have placed several orders with Premal/SH, pipe and ‘baccy. EVERYTIME I had a question, Premal responded and all my orders have been filled and shipped complete.
Yes, there has been a time or two that I wanted to follow up on an order, but he responded and the order was filled as expected. I realize he is a one man operation and he packages his own product. With that, I understand there is a lot of time involved....he’s not set up like other “big business/high volume” etailers/B&M’s. I like that about SH, I get to deal with the man in charge. That doesn’t happen too often nowadays.
Short of it, I have not had any issues dealing with Premal and personally will buy from him again if the opportunity arises.....KRUMBLE KAKE???? :puffpipe:
Give him a chance, maybe waiting a couple weeks (some waited months, even years for SH ‘baccy) is worth it!