Shipping Troubles From Other Countries?

[petes03]

Has anyone had any problems with ordering from other countries? I know things have been crazy recently, but it was my understanding that things were getting better. I’ve ordered many things, from several countries in the past and have had very few issues. I currently have a new Ardor coming from Italy and I’ve had four “clearance delay” notifications already. All from the airport in Milan. It’s a little frustrating. I’ve ordered pipes from Italy several times in the past and had them in hand inside of two weeks.

 

[AJL67]

I know cigars out of Europe have been hell the last year, but on the flip side i got a pipe from Greece and it left Greece and hit NY 3 days later, cleared customs the same day and then through sorting in CT, shockingly fast.

 

[coming to_falling too]

I can't say for tobacco or pipe related, but I ordered a Tecla Edition of Fernando Sor's music and it came from Spain within a week.

Edited to say this was within the last month that I made this purchase.

 

[anotherbob]

sometime a little while ago they changed the regulations on tobacco paraphanilla and the great part, not well written. That's probably why it's being delayed.

 

[mso489]

Our sponsors overseas have good reputations for prompt delivery.

 

[Ahi Ka]

I sent two packages of pipes to the US last month. The first still hasn’t left NZ, something to do with the USPS facility in New York being closed, the second arrived at its LA address faster than expected

 

[marconi]

I ordered a pipe from Poland to the UK it arrived three weeks later via Miami NYC.Strange!

 

[bullet08]

Never had an issue with Ireland. I only smoke Peterson so.. Yeah, I'm good.

 

[Nicolasylvain]

I nervously used Ship7 for the first time to buy a pipe I had to have from a well known tobacconist in the US (which doesn't ship outside the country) and have it sent via this forwarding company's US warehouse address to France.

The tracking shows it did leave the US but has been sitting in port in France since 27 June 'not yet handed to the French postal service'. Taxes were paid beforehand so that isnt the issue.

Ship7 seemingly outsources their customer service because I am faced with their unhelpful responses in not-quite..but-almost broken English.

 

[mikethompson]

International shipping has always been a deal shoot for timelines. I've ordered things from Europe and they come relatively fast, and things from China take forever.

 

[paulfg]

I tried to buy a pipe from an ebay seller in Mexico.He says he tries DHL,FedEx and TNT.
All supposedly didn’t recognise my address,even though I have used it for DHL and FedEx from Germany and Italy hundreds of times with no problem
He cancelled the order
WTF
I suspect he was quoted more for shipping than he charges me,so doesn’t want to complete the deal

 

[captpat]

Shipping tobacco and pipes from overseas seems to be hit or miss, whether it's a hit or miss seems pretty random. I last ordered from overseas a year ago, that shipment from Estervals seemed to go okay, I've also purchased a few pipes from Al Pascia the were delivered very quickly -- though I haven't ordered from them in a couple of years. To avoid the uncertainty I stick with domestic suppliers, unless I stumble across something I can't live without.

 

[mav]

I Recently bought a few pipes from the Tabaccheria Corti in Italy using DHL. I did not have high hopes because of horror stories I've heard from DHL, but both packages delivered within a week which was amazing.

 

[cigrmaster]

I refuse to purchase from over seas vendors. Their prices are ok but what I hate is how long they can sometimes take. I have no patience, I want my pipe as soon as I order it. I am like a 10 year old doing the pee pee dance till it shows. This pipe took 6 weeks and I vowed to never do that again. Plenty of great American sources.

 

[kcghost]

It is always a little bit of a crap shoot when you ship internationally. It matters where you live and where they are shipping from. And it is very dependent on the Customs clerk on each end of the transaction.

 

[frozenchurchwarden]

My last order from Italy was lost by FedEx somewhere in a US warehouse.
Getting out of Europe is fine, getting through the US is a problem.

 

[Honkytonk Man]

Generally speaking, my tobacco related shipments have been within a month, usually 2 weeks turn around. That includes USA & European shipments.
As an aside. I ordered a hat from Australia. It too k two months to arrive here!

 

[Bob the bear]

Has anyone had any problems with ordering from other countries? I know things have been crazy recently, but it was my understanding that things were getting better. I’ve ordered many things, from several countries in the past and have had very few issues. I currently have a new Ardor coming from Italy and I’ve had four “clearance delay” notifications already. All from the airport in Milan. It’s a little frustrating. I’ve ordered pipes from Italy several times in the past and had them in hand inside of two weeks.

I got a parcel from the states in less than 2 weeks and I sent one back in return from the UK, also in less tha. 2 weeks, no problems so far.

 

[PipeIT]

I’ve had three orders from Italy, two from LePipe.it and one from Tabaccheriacorti, all arrived very fast, no problems.

Parcel, as we all know, can always have problems, it’s just the way it is, no matter what...

P.S. Sorry to hear...

 

[huckleberry]

I got a parcel from the states in less than 2 weeks and I sent one back in return from the UK, also in less tha. 2 weeks, no problems so far.

I talked to a Customs agent [at a Lunch Spot] that works at a UPS International hub. She said they are so busy looking for illegal drugs and Trademark Infringement violations, that unless you are just unlucky that day, [or they spot cigars], odds are in your favor that your package will pass. At least at this end...