Sanitized and Ready to Smoke
- Thread starter Chasing Embers
- Start date
shit happens, it's how a company handles it that makes the difference. And every single company is made up of people, who aren't perfect and have off days.
I don’t think so. They won’t guarantee that tobacco is available for seven days, but I don’t think there’s a limit with the pipes. I’ve only done it once and it was to get a few more photos/details of an estate, so I’m not entirely up to speed on the process.
Ok I've heard you mention this countless times. But I've never seen it advertised. Who'dya gotta know to get this special treatment??? LolNot at all.
Just place an offline order and call them to setup the layaway. It used to be in their FAQ page but I no longer see it.
When it comes to a clean pipe, I always clean it myself regardless of what is advertised. This includes new pipes in the box, everything gets cleaned.
oh and depending on the size of the order 15% could be a lot more then the cost of that particular pipe.
It’s listed as a payment method on the checkout screen.
That’s what I’m talking about. That’s how you get the ball rolling if you do an online order, select “offline payment” as the payment option. Then you have to call and follow up.
Embers is corrrect about 'Not Really". I just received a very nice limited edition estate from the same source, that is in absolutely excellent condition - and was not cleaned at all. A presentation box that was listed in the pipe's description was missing upon arrival as well. That used to be very unusual for them. Seems that as of late, we are hearing more abut fine estates not being cleaned per their statement on the web site.
Personally, I am willing to pay a premium for estates that are in nice condition and expertly cleaned. If estates are not cleaned, just say so and charge accordingly.
Personally, I am willing to pay a premium for estates that are in nice condition and expertly cleaned. If estates are not cleaned, just say so and charge accordingly.
This thread reminds me of a fine old seafood restaurant in Morehead City, N.C., with the old time promotional name, "Sanitary Fish Market." My first jokey response was, "Oh, thank goodness." But when it was named in maybe the 1930's, it addressed an issue. It's still a sanitary restaurant, but also a pleasant one on the waterfront with excellent seafood, chowder, shrimp salad, and so on. I like their Spanish mackerel when they're running. Another specialty is soft shell crab, again on a seasonal basis.
This seems to be becoming more the norm, I don't know if it's the overall customer service decline/apathy I noticed after COVID, or the businesses trying any way to save money like they got away with during the "shutdown" (AKA one of the largest upward transfers of wealth in history, where the elite were allowed to throw parties while mandating you stay at home). If they send you a defective product and then expect you to pay for shipping to make it right, then you are essentially just paying more for the item you originally purchased and having the privilege of having to wait longer to receive it. I'm tempted to write my congressman it has gotten so bad. Sorry for the rant lol.
Seems about right. The first estate pipe I bought the seller said sanitized and ready to smoke, i packed a bowl (I was a complete noob then .. .and now) then i thought about it so i wet a pipe cleaner and ran it into the stem, not through the stem that took a bit of work as i pushed a 40 yr old glob of tar out of the stem ... took me a good while and many many pipe cleaners and Qtips to actually pass one cleanly, now i don't care what they say or who i buy it from, no offense, I'm checking it and giving it a cleaning that i call clean.