Review of GH Cherry Cream flake - A trip down memory lane

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telescopes

Pipe Dreamer and Star Gazer
@BROBS is that you?
I am positive that it is either BROBS... whose humor would fit in with this, or it's Drunken Bob. Now if you think about it, a southern accent is really a variation of an English accent (When asked how he learned to do an American Southern accent, Andrew Lincoln once famously quipped, I think about someone whose an idiot and then I talk slower). Definitely a troll who came here with a grudge against G&H. Every one of Grendel's posts is squarely focused on Gawith since coming to PSM.
 
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Dave760

Part of the Furniture Now
Jul 13, 2023
596
5,743
Pittsburgh, PA
Dear Briarcutter,

I appreciate your concern, but I reckon we’ll have to agree to disagree. That dead horse you mentioned? Far as I can tell, it’s alive and kickin’. Now, let’s set aside all the emotions for a minute and look at this situation clear-headed, like a businessman might.

Say you’ve got a product that’s sellin’ real well, and you decide to cut corners on quality so you can churn out more of it. The new version hits the market, and lo and behold, sales don’t take a hit. Customers aren’t raisin’ a fuss either. In that kind of scenario, why on earth would you go back to the way things were? If it were me, I wouldn’t. Only way I’d rethink my approach is if sales started droppin’ or if customers kicked up enough of a storm.

Now, I don’t have official sales numbers in front of me, but I’ve kept an eye on things. For example, I’ve been watchin’ the sales of GH blends on Smokingpipes for the past three years. I know every market’s a little different, but it gives you a bit of a picture. Take the flavored twists—Rum, Whisky, Cherry—they were flyin’ off the shelves. Rum Twist especially. Back in 2024, winter stock sold out just as quick as ever. But by spring? Those twists lingered, and even now they ain’t in the top 100 bulk blends on Smokingpipes.

Seems to me, folks have noticed the dip in quality and ain’t buyin’ with the same enthusiasm anymore. That’s somethin’.

Now, as for customer service, I ain’t got much good to say there either. They never did reply to an email I sent, and that ain’t what I’d call decent service. But I did notice a GH representative spendin’ time on pipesmoking forums. Let’s be honest—she ain’t doin’ that outta the goodness of her heart. More likely, it’s her job to keep an eye on what folks are sayin’. Makes sense from a business standpoint—monitorin’ the online chatter is a whole lot easier than actually answerin’ emails.

Far as I can tell, as long as feedback stays quiet and sales hold steady, they won’t feel the need to change a thing. But imagine if people started speakin’ up. If folks weren’t afraid to voice their dissatisfaction and sales took a dive, that could force GH to rethink their ways.

Right now, it feels like a taboo to criticize GH in this forum. Anyone who tries gets mobbed like they insulted someone’s family. But what if someone, say, like me, were to challenge that and normalize a little honest critique? I know I’m not the only one unhappy with the recent changes, and I reckon more folks might feel the courage to speak up if they saw they weren’t alone.

Put together a little noise and a sales slump, and there’s hope GH might steer things back on track.
I have no dog in this fight, but I feel the need to point out that, "It used to sell out all of the time but now it doesn't," (paraphrasing, obviously) doesn't necessarily mean something's less popular. It can be explained by higher stock levels.

Just passing' by...
 

jpberg

Lifer
Aug 30, 2011
3,390
8,428
I have no dog in this fight, but I feel the need to point out that, "It used to sell out all of the time but now it doesn't," (paraphrasing, obviously) doesn't necessarily mean something's less popular. It can be explained by higher stock levels.

Just passing' by...
Yeah. “When it was first widely available for the first time in years everyone and their brother bought a shit ton until they were sitting on a bunch”.
And then it kept coming, because we have a solid relationship between a terrific manufacturer and a terrific importer.
I understand that not everyone can grasp this complicated idea.
 

jpberg

Lifer
Aug 30, 2011
3,390
8,428
The OP's first few posts weren't posted in this ridiculous Southern Accent, which makes me think it's all a troll. It feels like I'm reading a goddamn Charles Dickens novel with all of the phonetic diction.
No. Definitely not trolling. What would make you think that?


Give it 20 or 30 different threads and some mod or admin will figure out it’s unhealthy.
Until then, let the shitstain does what it does.
 
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Whenry

Might Stick Around
Dec 15, 2021
68
192
I have no dog in this fight, but I feel the need to point out that, "It used to sell out all of the time but now it doesn't," (paraphrasing, obviously) doesn't necessarily mean something's less popular. It can be explained by higher stock levels.

Just passing' by...
Louisiana flake, St James flake/plug sell out as quickly as ever. There were some LA flake leftovers recently. Burnt Ends they call ‘em. Sold just as well.
 

Dave760

Part of the Furniture Now
Jul 13, 2023
596
5,743
Pittsburgh, PA
Louisiana flake, St James flake/plug sell out as quickly as ever. There were some LA flake leftovers recently. Burnt Ends they call ‘em. Sold just as well.
Hmmmm...Louisiana Flake and St. James Flake aren't generally available. If only I could solve the mystery of what those two blends have in common then I might understand what ingredient might be limiting their availability. But it's a mystery to me...
 
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Whenry

Might Stick Around
Dec 15, 2021
68
192
Hmmmm...Louisiana Flake and St. James Flake aren't generally available. If only I could solve the mystery of what those two blends have in common then I might understand what ingredient might be limiting their availability. But it's a mystery to me...
Twists used to be rare too, until GH filled up the market with low quality version and that's how they became available
 

Dave760

Part of the Furniture Now
Jul 13, 2023
596
5,743
Pittsburgh, PA
Twists used to be rare too, until GH filled up the market with low quality version and that's how they became available
I recently picked up a few of their twists and the quality was excellent. I'd be the first to complain if the quality was bad.

(Whispering to the audience: Let's watch as his next reply is either to claim my palate is unsophisticated, or attempts to move the goal posts to something unrelated.)
 

Whenry

Might Stick Around
Dec 15, 2021
68
192
I recently picked up a few of their twists and the quality was excellent. I'd be the first to complain if the quality was bad.

(Whispering to the audience: Let's watch as his next reply is either to claim my palate is unsophisticated, or attempts to move the goal posts to something unrelated.)
That’s great. Good for you ;)
 

cosmicfolklore

Moderator
Staff member
Aug 9, 2013
35,973
85,906
Between the Heart of Alabama and Hot Springs NC
The double standard... You girls who are going to miss your tooty fruity goopy from Sutliff spent over a week whining like little bitches and stomping your little feet.
This guy (or whatever) does a little whining over losing one of GH's tooty fruity's, and you line up to curb stomp him. These are flag waving GH supporters.

Whenery, just let this thread go. Your not going to convince people to agree with you about this, and what would the point be? I am just not going to support that company anymore. Just vote with your dollar, and support the blends you do like. And, branch out a little away from the flavored blends.
 

Pypkė

Part of the Furniture Now
Aug 3, 2024
576
1,702
East of Cleveland, Ohio. USA
Whenery, just let this thread go. Your not going to convince people to agree with you about this, and what would the point be? I am just not going to support that company anymore. Just vote with your dollar, and support the blends you do like. And, branch out a little away from the flavored blends.
Yeah you Southern guys need to stick together!
 

telescopes

Pipe Dreamer and Star Gazer
I'm perturbed. The unfiltered Camel cigarettes I would occasionally smoke in the 80s are definitely not the same as the ones today. Damned that company.

Ruth's Chris's Steakhouse. Back in the 90's those steaks were gold. Today, I am positive that what goes for Prime grade beef is just mid-level choice. Forget them.

Even Mogan David 20-20 went to shit. And that's saying a lot.

Why can't things stay the same. What the Hell? I am done with all of these companies. I'm not buying anything. F@ck the Dog. As far as I am concerned, until companies do business the way I remembered them and make their products taste like I imagine they use to, they can all take a hike. I'm not buying anything, even if I do cut my nose off to spite my face. At least I have my pride.

There....ah, sh*t, where was that order for some Louisiana Flake, I better restock now before I boycott the world.
 
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