Pipes&Cigars ...Russ, What is Happening?

[kb7get]

Just got an email asking me to review my purchase of Newminster superior round slices that I ordered Aug. 15th when it was showing it in stock. Got a back order notice on it about a week later and I am still waiting. Would think they would pay closer attention and notice they have not shipped it to me before asking me to review it.

 

[blendtobac]

The notification is computer generated and is based on orders placed, but not necessarily shipped.
Russ

 

[leacha]

Russ,
Thank You and to the staff at PC Thank You. On Sep 29th I placed an order and right now I am sitting here smoking a bowl of Burley Kake. Great stuff and quick shipping. Maybe the problems are going the way of the dodo. I look forward to trying additional HH blends.

 

[flyguy]

I just received a large order (of in-stock tobacco) from P&C. It took 3 days to receive the order from Pennsylvania to North Idaho. Thanks Russ!

 

[05venturer]

Well I placed a TAD Order on Tuesday, with P&C. Everything I ordered was in stock. Took advantage of the buy 3 get 1 free on Sutliff tins, can't go wrong there. I really hope this order comes thru as planned to help restore my faith in P&C. Over 3 1/2 lbs of tobacco for barely over $100, makes for happy cellaring.

 

[blendtobac]

Thansk for the positive reinforcement, folks. I wish I could say that all of the bugs have been worked out, but we still have a few things to deal with. Shortly, though, there will be some changes to the site that will make your shopping a lot better and easier. I'll bring out more details when the modifications are ready to go.
Russ

 

[JimInks]

I got my order from P&C today and except for a tin of CBK, everything shipped. No problems, and it got here fast.

 

[mrjerke]

Ordered 12 tins on the Buy 2 Get 1 Dunhill sale Thursday night. Received my order today (Monday). Very quick, thank P&C!

 

[ssjones]

Russ: Any chance your H&H products might make their way onto the shelves at the Hamburg/Allentown area Cigars International stores? I'm not a big mail order guy, but do stop by the big CI Superstore quite frequently. They could use a little help on their inventory, they always have exactly two tins of Dunhill MM965, which I buy. They have plenty of room, but for some reason won't ramp up inventory. (supply/demand?) But, I've stopped by there on numerous occasions to find no MM965. I now call and check before getting off the interstate. Their pipe section is a bit of a puzzler, selection, etc.

 

[blendtobac]

If we make the decision to wholesale H&H, then it would be available at any of the CI locations, but that hasn't been addressed at this time.
Russ

 

[4noggins]

Russ,
You do wholesale your H&H blends. You wholesale to smokingpipes.com
Rich

 

[blendtobac]

Rich, we used to, but I don't believe that our wholesale division is doing so currently.
Russ

 

[jeepnewbie]

Placed a order for a few tins the other day. It seemed to ship out fine but i didnt order a ton Had it shipped home instead of out here in Qatar, we are having customs issues. Can only have five cigars shipped in a box, and same goes for others. They didn't say how much pipe tobacco, but I'm nervous on placing a order for here. I'm sure one or two tins should go through fine.

 

[admin]

I think this discussion has more than run its course.
Closed.