OK, I gotta unload a couple of my peeves here. I don't live in the US, so I have my orders sent to an international shipping service in Miami, to be air forwarded to me here. So even though I qualify for P&C's free shipping, I still need to pay for the forwarding, which charges for both weight and volume. Once I received a box practically big enough to hold a dishwasher, inside was a few pounds of tobacco and a whole bunch of air balloons. If packed in a normal sized box my shipping charge would have been about $8.00, but the surcharge for volume was $50.00!
Another time I wanted to place an order for some things that were in stock, other things were on back order. No problem, I was not in a hurry. I asked the customer service rep to hold the shipment until everything could be shipped in one package, to save me the second forwarding cost. I was told that this could not be done, so I cancelled part of the order.