Yeah I've had orders stuck in backorder at P&C that they were unable to find to cancel when I called. Took multiple calls to get it cancelled. Also tried to buy Bayou Morning Flake 8oz tins from them multiple time when it was in stock last year and kept getting emails that it was out of stock despite their site saying it was In Stock on the site. The cherry on top was when they finally shipped me the BMF after the third attempt it was actually Bayou Morning which is a completely different C&D blend. I get their names are similar but come on.
All that said, I did luck out and have an order affected by their 2016 shipping debacle which contained 2016 and 2017 Christmas Cheer so my cellar will forever be in P&C's debt for the free tins of McClelland. I didn't get 20+ free ones like somebody else mentioned here but I definitely got at least half a dozen free CCs.
I still roll the dice and buy from P&C occasionally but usually I just go to Smoking Pipes. Especially for pipes since they have the pictures of the actual pipe you'll be receiving at Smoking Pipes.
All that said, I did luck out and have an order affected by their 2016 shipping debacle which contained 2016 and 2017 Christmas Cheer so my cellar will forever be in P&C's debt for the free tins of McClelland. I didn't get 20+ free ones like somebody else mentioned here but I definitely got at least half a dozen free CCs.
I still roll the dice and buy from P&C occasionally but usually I just go to Smoking Pipes. Especially for pipes since they have the pictures of the actual pipe you'll be receiving at Smoking Pipes.