You only allow two options so I vote for "operator error." It is easier to blame the tools than the workman though. I think the answer lies, at least partially, in the fact that you don't like the pipe and feel you might have spent too much on it.
Sorry if I wasn't clear. I really do like the pipe quite a bit. What I was trying to say is that I wasn't happy with the experience so far. I guess I was under the impression that there wasn't any break-in period with a meerschaum pipe and that it should be smoking much cooler than a briar, but it is starting to sound as if that may not be correct.
As for the money spent, that isn't the issue. I decided that if I was going to buy a meerschaum or two, I would spend the money for a good one, so I did some research into it and picked out one I really liked. I have no problem with the money spent. Just expected it to be a much more pleasant experience than it has been so far. This is the most expensive pipe I own, but so far, the least enjoyable. I am remaining hopeful that it is just an issue of needing to be broken it at this point. I would love to get a second one because I really like the idea of the meerschaum, just don't want to spend the money until I am sure that a meerschaum pipe is going to actually work out for me.