I have to compliment the John B. Hayes folks in northern Virginia. My wife went in yesterday with a short shopping list and came back with exactly what I wanted (including one of those really hard-to-find blends).
I've been shopping there on-and-off for twenty years, and I used to think they were mostly interested in selling cigars, but I've been going every month or so since April and have been really happy with their knowledge and friendliness.
Even though the store's in a mall (I hate malls), and not spacious (it can get crowded, but the customers are pleasant), and there's no lounge, I think they're worth visiting and am glad to buy from them. The mark-up is reasonable and it's nice to talk pipes with people who smoke pipes.
Good service - worth a lot.
(I should get out to Winchester sometime to see their other place, too.)
I've been shopping there on-and-off for twenty years, and I used to think they were mostly interested in selling cigars, but I've been going every month or so since April and have been really happy with their knowledge and friendliness.
Even though the store's in a mall (I hate malls), and not spacious (it can get crowded, but the customers are pleasant), and there's no lounge, I think they're worth visiting and am glad to buy from them. The mark-up is reasonable and it's nice to talk pipes with people who smoke pipes.
Good service - worth a lot.
(I should get out to Winchester sometime to see their other place, too.)