I contacted Smokingpipes and they said they’d refund me pending an inspection of the pipe so fingers crossed!Welcome aboard from central N.C. I've spent some happy days in the western part of the state going way back to family vacations, an Outward Bound excursion, and other camping and vacation trips.
If you saved the pieces, that Savinelli could be put back together and refitted with a stem by a pipe repairman for not a lot of money, and they would probably get it right so it wouldn't break easily. I have a number of Sav's, but no Bings. All of mine, so far over years, have been work horse durable.