Heartbreak Hotel (Title Added by Bob)
- Thread starter fightnhampster
- Start date
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So sorry ! Where did you buy it from?
Incidentally a forum brother gifted me some cigars today. USPS mishandled the package so much, the address info was partially obliterated. The box was sopping wet. Luckily the forum member packed well, so the cigars were not damaged
Incidentally a forum brother gifted me some cigars today. USPS mishandled the package so much, the address info was partially obliterated. The box was sopping wet. Luckily the forum member packed well, so the cigars were not damaged
Smoking Pipes generally take care of the customer in this case. Fingers Crossed ?
Man. Seriously sometimes I wonder why they even drop off packages in that condition. There should be a way the shipping companies can handle this before it arrives to the customer.
I mean, who wants to receive a package like this?
No one of course!
I digress. That sucks man, hopefully it will be taken care of for you.
I mean, who wants to receive a package like this?
No one of course!
I digress. That sucks man, hopefully it will be taken care of for you.
The tins are destroyed but I'm sure the tobacco is fine. Jar it and smoke away
I see no packaging material at all. Just tins in the box.
It sez "Laudisi" right on the label.
I'd be throwing a hissy fit right now, especially if I am a tin collector. This isn't the courier's fault. At all.
Yeah, that's a bit odd to me, usually they wrap things in paper at least and have crumpled paper on the top. I do think they need to start including some type of cushion on all 4 sides, I've had a couple of damaged tins recently.
It was through Smokingpipes. They are great folks and I had a good laugh about it honestly.
I am super grateful that they still had some in stock. I placed a replacement order and they are taking this package back for a refund.
I get packages in the mail multiple times a week and cant remember the last time one was that bad. 99% of the time they arrive fine.
I am super grateful that they still had some in stock. I placed a replacement order and they are taking this package back for a refund.
I get packages in the mail multiple times a week and cant remember the last time one was that bad. 99% of the time they arrive fine.
You know, you are right. I order almost exclusively from them and they are always wrapped in groups of four or five in cylinders in brown paper. These were not. There was brown paper on top of this. For what it's worth, had they been rapped in the normal brown paper tubes, they still would have been smashed to crap.
They used to be broken flakes....now they're plugs. 
I don't think I've ever seen a shipment that was destroyed that bad............. SP will make it right but still......... what the hell are they doing to these boxes???............. 
