All of my Petersons have treated me well, going back more than five years. Still, I believe the posts complaining about quality problems. I think I'd stick with established retailers like our Forums sponsors, and take special measures to phone and ask about pipes you are thinking of buying. Examine a Peterson when you get it; don't just smoke it right away. If it has conspicuous problems, send it back unsmoked. When the pipes are good, they are very very good, so I wouldn't suggest anyone avoid them outright, while I'm having a good experience with them. Their distinctive design, rugged appearance, and usual durability makes them a pleasure to own when they are good pipes.