I have been a pipe smoker for forty years, since I got out of college. I have about 30 pipes in my collection, about 6 of which are Petersons. As much as I love Petersons, and they ARE my favorite make, they are the only ones in which I have experienced burn-outs in the bowl. Over the past 15 years, I have returned two, and the tobacconist has graciously exchanged it, sending the original back to Peterson. He wanted to advise me on what I might be doing wrong, but I am not smoking these pipes any differently than all the others in my collection, most of which have performed beautifully and developed healthy cakes.
I now have two more that have developed burn-outs. I've almost reached the point where I am embarrassed to take them back to the tobacconist. Until I build a healthy cake in a Peterson, I treat them like a newborn baby, nursing each bowlful carefully, being careful not to pack it too tight, or burn it too hot. There is no room for conversation, or any other distractions while smoking a new Peterson. I must devote my full attention to the pipe and carefully watch its progress from the first light to the last puff, lest I end up with a burned out hole on the inside of the bowl.
Is Peterson using inferior briar? Are they not letting it dry and cure properly? Any ideas?