I called them today and ordered 6 tins of the Cabbie's Mixture. Theresa was very polite and accommodating. Maybe if they were treated like some on here have treated me they had a good reason to be rude......JS. At any rate, over priced or not, I'm glad I finally found some Cabbie's.Sorry you had a bad experience. Every time I've called them they've been nothing but patient and helpful.