Just received my first order placed with them. Placed it on friday, got it this thursday. 3 and a half pounds roughly of tobacco. The thing that made me try them is the newminister line they carry. Excellent customer service, I ended up adding to the order the day after I placed it and they did no problem even though I said it was okay if they had already processed it and packaged it. Overall a great place with good customer service and a better selection of tobacco that some others don't carry, alot of Macbaren bulk if you like Macbaren. 5 star service all the way. Plus they carry McClelland's Old world flake which is one of my favourite virginia's. Tobacco was all at a great dryness level, no drying required, I hate getting moist tobacco as you're basically paying for moisture. Came in a box with a 10$ charge as a gift with just a woman's name on it.