Big wet smoke...ebay seller christoba123
- Thread starter rx2man
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rx2man, I'm glad your case is getting a favorable end for you, I loathe eBay sellers who don't own up to their faults. Its bad that there are buyers who do take advantage of eBay's buyer favoring polices(I got screwed by a woman who bought a pair of pants that didn't fit my wife. The buyer bought them NWT, wore them at least once, got mustard or something yellow all over the left leg, and insisted on returning. She went straight to eBay who told me she was in the right!) Just make sure you leave the negative feedback on this crooked seller, might be enough to knock his rep down under 90%...that's a death knell for any seller, and good riddance!
I'm kind of with woodsroad on this one, plus he's returning your money even though no returns was clearly stated on the sale, I don't see why the effort to blacklist this guy over this, it's not like the pipe is cracked, it said you can see the wood through the stain, which you can. Plus the listing pic is on a white background and the pics you took are on a brown background. I'd say considering he's returning your money even though it stated no returns is pretty good business actually. I just don't see the guy's intent to scam on a 30$ pipe. Maybe in a 200$ pipe, but I don't really see the maliscious intent that this guy is supposedly doing
Andrew, the problem is that the seller was combative (RE: the original post specifically the first Seller's Message) and accused the buyer of not knowing what the difference is between a stained and finished pipe vs. a worn/chipped/damaged pipe is. The seller was insulting and condescending. The only reason rx2man is getting his refund is because eBay reviewed the evidence and agrees that the seller is wrong. The pictures show a couple of unfinished/damaged spots where bare wood grain is showing. If you follow the link to the original eBay listing, you'll see the pictures the seller has are all farther away, and seem a bit glossy, which makes the pipe look to be in better shape than what rx2man posted here. Any time an item is 'not as described', the seller is expected to offer some type of agreement, but when a seller says 'no, you're wrong, you have no idea what you're talking about, I know because I ran a store.', that's insulting and bad business. The only way to improve business relations is to eliminate the dishonest, and that's where negative feedback comes in. I've been an eBay seller for a few years, and I've never had bad feedback...possibly because I haven't insulted my buyers' intelligence and/or eyesight.
But why did you try and fix it up if you weren't happy with the pipe you recieved? I guess that's whats puzzling to me.
I agree the seller handled things wrong, and he should always accept returns if the item is still in as good of shape as when he sold it.
However, that thing looked beat to shit from the pics on the listing so I'm at a loss for how you thought it'd be nicer in person.
But again, all this BS over $40? Too much hassle for the seller. Should just accept the return, be super nice and easy about it, and adjust and update the pictures when it's been returned. You'd be surprised how easy you can make a bad situation good with not hassling your customers when they are trying to return something.
However, that thing looked beat to shit from the pics on the listing so I'm at a loss for how you thought it'd be nicer in person.
But again, all this BS over $40? Too much hassle for the seller. Should just accept the return, be super nice and easy about it, and adjust and update the pictures when it's been returned. You'd be surprised how easy you can make a bad situation good with not hassling your customers when they are trying to return something.
A seller's pictures are a testimony to the condition of the item. If the pictures don't match the reality, in any way, the seller committed "false advertisement" and the buyer has a right to a refund. That's why ebay ruled in favor of rx2man. I do a lot of ebay business and I'll definitely stay clear of that guy. There's no excuse for such unprofessional customer service.
For the sake of this thread, it would be nice to see the rx2man's photos and the seller's photos side by side...
For the sake of this thread, it would be nice to see the rx2man's photos and the seller's photos side by side...
I have to agree with woodsroad,you know to each his own in pipe designs but that is not a pipe I would ever want.And if I'm not seeing something that everybody else is that's on me,nobody deserves to be screwed over in a purchase so if it was falsely advertised that bad I'm happy for you rx2man that you were able to get your money back.
the ebay listing clearly stated no returns. as far as I can tell the ebay pictures and the buyers pictures are pretty much the same pipe. It looked like crap in the ebay listing and it still looked like crap in the buyers pictures. sounds like a hell of a lot of work and hassle over $40. if I was the seller and saw what you posted here we would have a problem.
And the pipe was buffed after you received it, and shellac coating apparently melts away if you use too much force, or friction, you have to do it by hand and be very careful. Being the seller I could see it being a hassle as you have to go to the post office, pick up the pipe you sold, go through the return process, it sounds like a pain to be honest for a no return. The seller should of just stated sold as is. If it hadn't of been buffed and worked on when you received it, then maybe there would be more merit to the argument, but I think once it was worked on, you took ownership of the pipe and the seller has a point. I'm not trying to bust balls here, I can just see the sellers point of view.
That's the thing about ebay - just because you say "no returns" doesn't mean a thing. That buyer protection or whatever it is always sides with the buyer. My understanding is you are better protected as a seller if you accept returns and stipulate that the buyer pays return shipping and the item must be in the same condition. If that was the case then as soon as the pipe was worked on the deal was sealed as the condition changed.
MY SOP exactly. I've sold a lot of crap...err...fantastic stuff on eBay, and I have a 100% rating, despite several claims against me, all of which I won. I'll always take an item back, I never blame or denigrate the buyer (no matter how much I want to), I will always admit if i overlooked something in writing my descriptions, I always give the buyer the benefit of the doubt and I will not pay for return shipping. With that policy, I have had several negative feedbacks reversed by eBay. But all in all, I've had a very good experience selling there.
But I also encourage potential buys to ask questions before bidding, and not to wait until after the gavel falls. The OP should consider not letting future doubts wait until the after the sale is completed.
Ok, I have not paid attention to this thread til now.
Andrew, I cleaned the pipe when I recd. it and yes buffed it in a couple places to see if it was a pipe I could deal with. It was'nt something I could work with needing more work than it was worth. I would think that most anyone who receives a estate pipe cleans it to some degree. I am also guessing you have not buffed a pipe with hard carnuba wax. I am not being a smart ass with what I say next but You cant to it by hand. The wax is solid, its hard you have to warm it up on the buffing pad to apply to whatever you are buffing. We're not using car wax here. 1750 rpms. I have buffed faster but 1750 seems about perfect. As far as the shellac goes I have close to 100 pipes, I only bought 1 new pipe, new in the box. I have a few more new ones but were all purchased as estates. I have never had a pipes finish start to flake especially one that was "....absolutely stunning"
dochudson I could care less if the seller does not like what I have to say. What I posted is what he said. If he does'nt like what was said he should not have said it. And the pics in his listing look decent for the most part, he changes the angles to only show the good side. Especially number two, the bottom of the pipe looks pretty good. But notice that the other side of the pipe is not showing, its cause its the side where it is flaking off. With the bottom of the pipe looking pretty good how am I to know that the top is worn through. I have never seen a pipe where the top is worse than the bottom. And never one where the finish is nice in some areas and a turd in others.
woodsroad, here ya go robertgraywa. Also I am not going to remember we cant play in the same sandbox together so if you can PM me once a week or so for the next few months and remind me I will appreciate it. Re: "But I also encourage potential buys to ask questions before bidding, and not to wait until after the gavel falls. The OP should consider not letting future doubts wait until the after the sale is completed." When someone says a pipe...."In person it is absolutely stunning" it does not leave a lot of questions to ask. Course until you see it.
brudnod, "Swallow and move on..." I thought this was the section of the forum where we let others know of our experiences good or bad. I have not listed every bad sale and the outcome that I have had. This transaction I think needs to be documented and you can decide if you want to buy something from him or not.
purplemotoman, I thought the pipe would look better in person. Pic number 2 the bottom of the pipe looks decent except he's hiding the side where its flaking. I have 2 other alligators both purchased as estates and you can see some of the wood grain but they are both brown and I am guessing that there is a lot less dye in the browns. Cause they do look really nice. This one not so. Again I was not sure if there were lighting variations in his pic taking.
I have had a few turds come through lately with this seller being the most interesting of the bunch. You cant over sell items on ebay. You need to let the item speak for itself. When you do put a spin on it you cant then un spin it and say look at the pics its not my fault. It had better be "absolutely stunning" as I will bid accordingly. If its not then take it back as ebay will.
Andrew, I cleaned the pipe when I recd. it and yes buffed it in a couple places to see if it was a pipe I could deal with. It was'nt something I could work with needing more work than it was worth. I would think that most anyone who receives a estate pipe cleans it to some degree. I am also guessing you have not buffed a pipe with hard carnuba wax. I am not being a smart ass with what I say next but You cant to it by hand. The wax is solid, its hard you have to warm it up on the buffing pad to apply to whatever you are buffing. We're not using car wax here. 1750 rpms. I have buffed faster but 1750 seems about perfect. As far as the shellac goes I have close to 100 pipes, I only bought 1 new pipe, new in the box. I have a few more new ones but were all purchased as estates. I have never had a pipes finish start to flake especially one that was "....absolutely stunning"
dochudson I could care less if the seller does not like what I have to say. What I posted is what he said. If he does'nt like what was said he should not have said it. And the pics in his listing look decent for the most part, he changes the angles to only show the good side. Especially number two, the bottom of the pipe looks pretty good. But notice that the other side of the pipe is not showing, its cause its the side where it is flaking off. With the bottom of the pipe looking pretty good how am I to know that the top is worn through. I have never seen a pipe where the top is worse than the bottom. And never one where the finish is nice in some areas and a turd in others.
woodsroad, here ya go robertgraywa. Also I am not going to remember we cant play in the same sandbox together so if you can PM me once a week or so for the next few months and remind me I will appreciate it. Re: "But I also encourage potential buys to ask questions before bidding, and not to wait until after the gavel falls. The OP should consider not letting future doubts wait until the after the sale is completed." When someone says a pipe...."In person it is absolutely stunning" it does not leave a lot of questions to ask. Course until you see it.
brudnod, "Swallow and move on..." I thought this was the section of the forum where we let others know of our experiences good or bad. I have not listed every bad sale and the outcome that I have had. This transaction I think needs to be documented and you can decide if you want to buy something from him or not.
purplemotoman, I thought the pipe would look better in person. Pic number 2 the bottom of the pipe looks decent except he's hiding the side where its flaking. I have 2 other alligators both purchased as estates and you can see some of the wood grain but they are both brown and I am guessing that there is a lot less dye in the browns. Cause they do look really nice. This one not so. Again I was not sure if there were lighting variations in his pic taking.
I have had a few turds come through lately with this seller being the most interesting of the bunch. You cant over sell items on ebay. You need to let the item speak for itself. When you do put a spin on it you cant then un spin it and say look at the pics its not my fault. It had better be "absolutely stunning" as I will bid accordingly. If its not then take it back as ebay will.
"When someone says a pipe...."In person it is absolutely stunning" it does not leave a lot of questions to ask.
Well, in retrospect....."
Ha lol, there is way too much to read, I wrote it and had to go back and re read it. I had not even been back to see people were replying. When I feel like someone is trying to pull a fast one even if its only $40 it gets me going.
Well, in retrospect....."
Ha lol, there is way too much to read, I wrote it and had to go back and re read it. I had not even been back to see people were replying. When I feel like someone is trying to pull a fast one even if its only $40 it gets me going.
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