If that's part of his job, show it, reminds me of a Movie called Guarding Tess, ex president wife gets kidnapped, found, took to hospital, happy ending, going home she's in the hall and aide says I have to wheel you out, she gets on her high horse, aide says Mam it's my job, it's the rules, Seceret Service man eyeballs her and says Get in The Damn Chair. Man at smoke shop was doing his job, though I admit it would have struck me also. Rules, Rules,Rules