Acquired BBB Pipe Without a Stem......

[beerandbaccy]

I bought a pipe with no stem on the spur of the moment and thought I could find something to complete it but with no real luck
I did some research including the ever-useful Pipedia.com

BBB pipes are now manufactured by a company called Cadogan Gifts. I got in touch and had a reply within minutes, sent the pics and they were shown to the factory floor. Although no one was around when it was manufactured (trying to get a date) they offered to make a bespoke stem for £15!!

Great service so far. I will post pics when I have the new stem.!!

 

[OzPiper]

Certainly can’t complain about the service.
Or the price
Well done

 

[AJL67]

Some companies still care. Looking forward to seeing the finished product.

 

[Ahi Ka]

I have a BBB from 1890 needing a new stem. Do you think they would hook me up with one too?

Cool pipe btw.

 

[beerandbaccy]

I have a BBB from 1890 needing a new stem. Do you think they would hook me up with one too?

Cool pipe btw.

You never know! worth an email, send some pics. They ship internationally (based in Essex, UK)


sales@cadogan-gifts.com

BBB Pipes - Smokers

cadogan-gifts.co.uk

 

[beerandbaccy]

So my BBB pipe came back with not one but two stems! They send a spare free of charge!
Great service from a company that don't sell retail and also discontinued this pipe over 30 years ago. I can say that old fashioned customer service is alive and well in the pipe world!
Loving the shape and gentle bend to the stem, I am looking forward to having a smoke in my garden next week!

 

[Davy]

Awesome!

 

[augiebd]

Amazing story, glad you were able to source a stem. Great to hear about companies that really care about what they do and customers. Thanks for sharing. I have several vintage BBB pipes in my collection. I’m sure you will enjoy this one!

 

[bayareabriar]

I bought a pipe with no stem on the spur of the moment and thought I could find something to complete it but with no real luck
I did some research including the ever-useful Pipedia.com

BBB pipes are now manufactured by a company called Cadogan Gifts. I got in touch and had a reply within minutes, sent the pics and they were shown to the factory floor. Although no one was around when it was manufactured (trying to get a date) they offered to make a bespoke stem for £15!!

Great service so far. I will post pics when I have the new stem.!!


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Please post their contact information? I may need to send one there as well.

 

[greeneyes]

How utterly unexpected for a modern company! I'd love the contact information as well please!

 

[mingc]

Kudos to Cadogan for such great customer service.

 

[captainsousie]

Please post their contact information? I may need to send one there as well.

How utterly unexpected for a modern company! I'd love the contact information as well please!

The info was on a previous post here...

sales@cadogan-gifts.com

It was a bit unobtrusive so it was easy to miss.

 

[beerandbaccy]

The info was on a previous post here...

It was a bit unobtrusive so it was easy to miss.

Thanks Captain! been off the forum for a couple of days...

 

[Ahi Ka]

Thanks Captain! been off the forum for a couple of days...

Off the forum and on the beer and baccy no doubt.

 

[kcghost]

That's incredible.