Friday night I ordered 2 pipes from SmokingPipes and then 5 pieces of in clothing from Lands End.
SP immediatly processed and shipped my order. They estimated a Tuesday delivery. I received the box on Monday.
Way to go, guys!
Lands end, not so swift. I heard nothing, other than confirmation and taking the money from my account, I emailed them Monday inquiering about my order. They replied it's been processed, that's it. Finally today, Tuesday, they sent an email that the order has shipped.
A day later than I received an order for pipes placed within minutes of each other.
A minor bitch I know, but it just shows the difference in customer service between companies out there doing online business.
SP immediatly processed and shipped my order. They estimated a Tuesday delivery. I received the box on Monday.
Way to go, guys!
Lands end, not so swift. I heard nothing, other than confirmation and taking the money from my account, I emailed them Monday inquiering about my order. They replied it's been processed, that's it. Finally today, Tuesday, they sent an email that the order has shipped.
A day later than I received an order for pipes placed within minutes of each other.
A minor bitch I know, but it just shows the difference in customer service between companies out there doing online business.