Is Wilke Having Trouble?

[Piperjd]

I’m highly partial to #515 but the last time I ordered it it took a long time to ship.

This time I ordered some Rumcake in October and it’s been over a month, hadn’t heard anything. Got in touch with the guy over there and he said “it will ship this week” it’s been 2 weeks since then.

Anyone else experienced this lately? Should I just get the charge back on my debit card?

 

[Peter Turbo]

I wouldnt charge back but I ordered from them recently and yeah it took almost two weeks to ship.

 

[GardenStateoftheArtBriar]

Someone should call and ask in a upfront yet courteous manner about what’s going on

 

[HawkeyeLinus]

Someone should call and ask in a upfront yet courteous manner about what’s going on

Call up John and order some and I'm sure he'd be happy to speak with you.

 

[BriaronBoerum]

I had a similar experience with my first order, finally got John on the phone, and he explained that it was becoming very difficult to source quality leaf to make his blends. I'm happy to wait, I just hope the supply situation improves, and that he's doing well otherwise!

 

[Piperjd]

I had a similar experience with my first order, finally got John on the phone, and he explained that it was becoming very difficult to source quality leaf to make his blends. I'm happy to wait, I just hope the supply situation improves, and that he's doing well otherwise!

I worry about that too. Wilke is my favorite blender. If they were to fold I’d hate to lose access to 515

 

[HammerandPipe]

If the rest of these guys are making it work I’m sure John will. You don’t survive as long as Wilke being a dope. Lets have faith my peoples.

 

[dd57chevy]

I placed an order Nov 12th & never received an acknowledgement email .

I don't mean to bad-mouth John , but every order I've placed with him has taken 3-4 weeks to be delivered .

I think I'll email him today.........

 

[Piperjd]

I placed an order Nov 12th & never received an acknowledgement email .

I don't mean to bad-mouth John , but every order I've placed with him has taken 3-4 weeks to be delivered .

I think I'll email him today.........

To be clear, I’m not trying to bad mouth anyone. I just hadn’t heard anything and I was wondering if there was any information I wasn’t privy to as I’m not really plugged into the know.

He did text me back finally And tell me my order was being shipped. So we’ll see.

But the goal of this post wasn’t to disparage anyone.

 

[Hutch Piper]

I’ve had this issue before with another shop. The reason was they thought they could get the leaf but then it was delayed. They contacted me after a couple weeks and offered a refund or said I could keep waiting. I opted to wait. After another month or so the leaf arrived and I had my order within a week.

 

[SpuddsBuckley]

Getting quality leaf is only gonna get harder with time.

 

[ziv]

I’ve had this issue before with another shop. The reason was they thought they could get the leaf but then it was delayed. They contacted me after a couple weeks and offered a refund or said I could keep waiting. I opted to wait. After another month or so the leaf arrived and I had my order within a week.

So they are basically selling stuff that they don't have?

 

[Hutch Piper]

So they are basically selling stuff that they don't have?

I guess so if you want to look at it that way.

Please keep in mind these are small shops and real hardworking people work in them. They don’t always have the time to update a website, especially when they think they will have the supply they need within a relatively short amount of time.

 

[ziv]

I guess so if you want to look at it that way.

Please keep in mind these are small shops and real hardworking people work in them. They don’t always have the time to update a website, especially when they think they will have the supply they need within a relatively short amount of time.

I get that, but I also value transparency.

In your case, the shop did the right thing by contacting you and giving you an option to bail out or wait longer - which is also required by the FTC, btw.

In the OP's case, keeping him in the dark since October not only seems unethical from the personal point of view, but also may be breaking the law by not specifying that the product is made-to-order as opposed to readily available, and by neglecting to ship the product timely or contact the OP.

I am not a lawyer, and this is not a legal advice.

 

[John Brandt]

I’m highly partial to #515 but the last time I ordered it it took a long time to ship.

This time I ordered some Rumcake in October and it’s been over a month, hadn’t heard anything. Got in touch with the guy over there and he said “it will ship this week” it’s been 2 weeks since then.

Anyone else experienced this lately? Should I just get the charge back on my debit card?

Hello just wanted to reach out and let you know shipping has been slow but you will get your order. It's been
a very hard year getting in good tobacco we try to keep the web site updated with in stock items. We get a tobacco
order in and gone the next day. I do wanted to thank everyone for waiting on there order but if you think your
order has been to long of a wait I will refund back the order. Again thank you for your support and email me if you have any concerns.

 

[Piperjd]

Hello just wanted to reach out and let you know shipping has been slow but you will get your order. It's been
a very hard year getting in good tobacco we try to keep the web site updated with in stock items. We get a tobacco
order in and gone the next day. I do wanted to thank everyone for waiting on there order but if you think your
order has been to long of a wait I will refund back the order. Again thank you for your support and email me if you have any concerns.

No, not an issue at all Mr. Brandt. I made the post out of concern for Wilke, not myself.

Love the stuff you have over there, and would hate to see anything happen to Wilke.

 

[dd57chevy]

JMO , Wilke has some of the best aromatics around .

I might as well stir things up , but if you liked EGR , I would suggest getting an aromatic sampler pack from John . My favorite is 196 .

 

[Piperjd]

JMO , Wilke has some of the best aromatics around .

I might as well stir things up , but if you liked EGR , I would suggest getting an aromatic sampler pack from John . My favorite is 196 .

I love their 515, I have rum cake on the way, I haven’t found anywhere else that has a remotely tasty rum flavoring like Wilke does

 

[Auxsender]

When I was smoking Latakia, 400 and High Hat were favorites.

 

[jerry]

I have been a Wilke customer since the early days of Pipeworks and Wilke in Vermont. I think John does a great job, even though he won’t mail to Massachusetts PS: I like Peanut Butter.