Terrible experience selling on 4Noggins

[ReneRobert]

Just wanted to warn people that they've been pretty bad to deal with the last month. Frankly I'm worried they'll send me back my tobacco if they see this and I'll be out a month messing with them.

Many issues but currently they told me all my stuff was posted, but it's actually only a fraction of what I sent. 7 days without an email response so I tried to call, no answer, and their voicemail is full.

Just beware and have very low expectations if you use them.

 

[mikethompson]

If I had tins to sell I'd just use TinBids. If it's good enough for @scloyd it's good enough for me.

 

[ReneRobert]

... and it's a shit show still.

Voicemail is full, don't answer phone.

No quote of tobacco as they promise. Neither before or after sending.

No responses to emails 95% of the time despite being courteous.

They forgot to post some of the tobacco which they admitted, and I can't get a response confirming what they are in receipt of.

When I posted this originally I miraculously got a response 5 minutes later. Maybe this will get me another response? Or they'll shitcan me as a customer.

 

[cigrmaster]

They never responded to me about a pipe I was looking at over a year ago and never pick up their phone. I would never do business with them again. I don't give a shit how much they allegedly sell aged tins for.

 

[anotherbob]

customer service in business is like sweeping the floor at home. You get so many points for doing so little, it's just stupid not to.

 

[kola]

It's quite possible the owner is closing up shop. You may be SOL. I think that owner-guy (who bought it from Rich) is a lawyer. Jeff Tomei.

 

[kcghost]

Lawyers can screw up everything.

 

[forloveoffreedom]

Going from spending literally hours over the years on the phone with Rich, enjoying his fantastic and creative knowledge to sending several emails with zero response from the new owner who also doesn’t answer his phone just makes me sad. Best of luck OP, better to avoid that place now unfortunately.

 

[ReneRobert]

Welp finally got a response after months of them failing to confirm receipt of my tobacco and only posting a portion of it.

"Hello sir we are very sorry that this arrangement hasnt worked out to your satisfaction. We have terminated the consignment arrangement and have shipped your box of unsold items back to you today via UPS along with a check for your 70% share of the three items that did sell."

 

[woodsroad]

I hope that's what you wanted, 'cause that's what you got. I'm not sure why anyone other than Canadian scalpers resellers do business with them. I stopped ordering from them when Rich declared that he didn't need American customers. The new owner has been problematic from the get-go.

 

[captpat]

Too many reports of sketchy business practices to send my money to them; especially when there are outfits like SP who set the bar in customer service. Another person to check with if you want to liquidate tobacco would be Pipestud, he sells on eBay.

 

[vosBghos]

It's quite possible the owner is closing up shop. You may be SOL. I think that owner-guy (who bought it from Rich) is a lawyer. Jeff Tomei.

I Received an email talking about a Black Friday sale at 4 noggins way before Black Friday this Friday in fact soooooo? Closing up shop is a very acute speculation…

 

[FLDRD]

I Received an email talking about a Black Friday sale at 4 noggins way before Black Friday this Friday in fact soooooo? Closing up shop is a very acute speculation…

Ditto.
I guess I had an order from them a while back that went fine or I would remember it.
But I didn't bite when I got this email (yesterday?), and now I'll be cautious.

 

[woodsroad]

I heard the they were involved with the white slave trade, Putin, North Korea and blood diamonds. I also heard that they don’t like Mariah Carey.

Or was it Jim Carey?

 

[kola]

LOL !

 

[brian64]

I heard the they were involved with the white slave trade, Putin, North Korea and blood diamonds. I also heard that they don’t like Mariah Carey.

Or was it Jim Carey?

Is there no limit to the unfounded allegations people will make against Putin?

 

[unadoptedlamp]

I must be the luckiest son of a bitch on the forum...

Had to resupply my stock here. Spent somewhere above $2k since September. All packages accounted for. One returned and sent back without charging me postage.

And, weirdly enough, this reflects my experience with them for something like 15 years or more.

I think people make a good sport of complaining about non-issues like a package taking too long to cross an international border and go through customs. Pro-tip: It has nothing to do with the seller if your package is held in customs for longer than you think is appropriate.



The sale code is PIPES10 at checkout. Had I known there was going to be a sale, I would have waited to order as much as I did. Oh well. Still a happy customer!

 

[romaso]

I Received an email talking about a Black Friday sale at 4 noggins way before Black Friday this Friday in fact soooooo? Closing up shop is a very acute speculation…

Ditto.
I guess I had an order from them a while back that went fine or I would remember it.
But I didn't bite when I got this email (yesterday?), and now I'll be cautious.

Did the email have a coupon code for the sale? I thought I was on their mailing list, but didn't get it. Thanks!

 

[unadoptedlamp]

PIPES10

Apply it at checkout.

 

[woodsroad]

I must be the luckiest son of a bitch on the forum...

Had to resupply my stock here. Spent somewhere above $2k since September. All packages accounted for. One returned and sent back without charging me postage.

And, weirdly enough, this reflects my experience with them for something like 15 years or more.

I think people make a good sport of complaining about non-issues like a package taking too long to cross an international border and go through customs. Pro-tip: It has nothing to do with the seller if your package is held in customs for longer than you think is appropriate.

View attachment 179150

The sale code is PIPES10 at checkout. Had I known there was going to be a sale, I would have waited to order as much as I did. Oh well. Still a happy custome

Wait.
You aren't complaining?
What the hell are you doing online if you aren't complaining?