I got an email this morning advising that McClelland 2015 was back in stock. I have had three pounds of it on back order since their mid June 25% off flash sale. Checking my account, there was no change in status, so I called customer service and spoke with a very helpful man named sale.
It turned out that because I had paid with PayPal and over 30 days had expired, the authorization news no longer any good and their system has no way to deal with it. Bank cards apparently do not present this issue At any rate,we straightened that out and my 2015 will be shipped Tuesday.
Yes, in an ideal world there could have been better ways to handle this, but I am pleased as I am getting 2015 at what I feel confident is a bargain basement price.
The purpose of this post is to let people who have back orders know of this issue they have with PayPal after 30 days, not start a PCI bashing thread, if which there are a gracious plenty
It turned out that because I had paid with PayPal and over 30 days had expired, the authorization news no longer any good and their system has no way to deal with it. Bank cards apparently do not present this issue At any rate,we straightened that out and my 2015 will be shipped Tuesday.
Yes, in an ideal world there could have been better ways to handle this, but I am pleased as I am getting 2015 at what I feel confident is a bargain basement price.
The purpose of this post is to let people who have back orders know of this issue they have with PayPal after 30 days, not start a PCI bashing thread, if which there are a gracious plenty