Got my zippo back Friday, it's not brand new, probably a refurb. It lights and works perfectly, and while I don't know if they fixed my lighter, or gave me a different refurbished one, I don't care! Will post pics later.
Wow, that's some serious customer service loyalty there. :clap:I know for a fact,I had a friend who worked for the railroad.He has one ran over by a train,LOL,Im talking about a pancake.Just for giggles he contacted zippo,sent it in,and they replaced it