I'm amazed they are letting their customer service recommend blowing in an alcohol filled bowl. That is my biggest concern here.
Yes, I think there was a little confusion on the part of the CS agent. Using alcohol, or salt and alcohol, can help in more extreme cases, but whether you’re trying to remove nasty ghosting, or simply cleaning you pipe regularly, you should be very careful not to get alcohol on the outside of the pipe, or there’s risk of damaging the finish.
My advice would simply be to smoke it if you otherwise like the pipe. The problem with ghosting (like lots of pipe things) is that it is very much dependent on what you (the new pipe owner) smoke and something very much best solved through further smoking. Yes, you can use salt/alcohol or alcohol swabs and bring the cake all the way
down (which is stuff our Restoration guys do), but in my experience the best way to remove ghosting is to run a half dozen bowls through it of something you do like to smoke.
In semi-unrelated news, eight of us were able to get into the C&D building today (by canoe; I'm not making this up; this was my first experience commuting to work in a canoe) and everything, sort of miraculously, is just fine. Water came within a fraction of a inch of getting into the building, but there was literally none in there. It was like nothing had happened. And A/C (important for tobacco) was running the whole time. We'll document on one of the blogs at some point, but I wanted to share the good news somewhere.
We're fine at the other building. Water didn't get that close (a few hundred feet away). The biggest problems continue to be closed roads that just make getting around
the county really difficult.
Sykes