Should We Expect Free Samples with Orders?

[bnichols23]

Woods, I'm betting you're looking for two, one for yourself & one to gift embers for Xmas. }

 

[samuelgawith01]

I do not expect any free samples with any purchase.However,and if the law would allow,If I were a retailer,and had a BIG spending customer,I would include small samples (enough for a pipe full) of one or two mixtures if asked for.The occasional small purchase would not qualify in my opinion.

 

[cosmicfolklore]

Free stuff is cool.

 

[balkisobrains]

I want a Bar None bar. The original one, not the second one which was crap. The original one in the brown wrapper.

 

[woodsroad]

Bnich, I ain’t playing wingman for no Dunhill hater.

 

[bnichols23]

Who, me, or that other froot loop? :rofl:

 

[rmpeeps]

I reserve my expectations for basic communications, promptness and accuracy of an order.

That said, I guess I’m getting some free Drexel tobacco. ???

 

[disinformatique]

Sounds like US Customs buggered your package.

 

[shikano53]

My two cents for what's it's worth is don't expect free samples. Courteous, professional conduct and great customer service is to me, the name of the game and builds repeat customers.

If an online retailer decides to send you a free sample be courteous in return and thank them. It's the icing on the cake.

Many years ago at Christmas time, the company I was working for, always gave a Christmas cash bonus to their employees. I remember how angry and disgruntled one particular employee was because he stated that his bonus should have been larger than he received. I told him to be thankful he got anything and to be thankful for his job with so many people unemployed.

 

[woodsroad]

Mr. Monk, the OP is in Germany.
Speaking of which, has anyone in the US had any difficulties with US Customs over a tobacco or pipe mail shipment? I haven’t, despite having received some good-sized orders.