Have you made a logo stamp for them?
I learnt a big lesson yesterday, I tried out the stamps I ordered last year (after considerable difficulties in communication) and realise that they are no good for the job as they do not have enough depth or sharpness. Originally, I offered to send them a sample so they could see the type of thing I was after but they convinced me that they knew what I wanted even after sending numerous photos of the dies and impressions.
I realise now that what I need are not actually 'stamps/punch stamps' but 'impressors' (my word for it). I wish that Bonzer was still around. He made dies for Dunhill, Charatan, Upshall and others and knew this specialised trade.
I now know of a company in the UK which has the most modern engraving machines which can make them to any sharpness and depth that I want. I will phone them on Monday.
I may be able to use these ones for the lambskin pipe bags that I am currently making.
In 1978 the Upshall, Tilshead England and Made by Hand dies cost £38 for the three. These two have already set me back £248.
Despite this, I am supremely happy and have unshakeable faith that I will get some dies that will impress 'deep and crisp and even'!!!
As Socrates once said "There are no mistakes, only lessons" :D