Seller Doesn't Accept Returns: Deal Breaker For You?

[scloyd]

It all depends on what I'm purchasing. I just sold two Lego sets (retired and still sealed) for over $400 and I'm not accepting returns. There's no reason to return them...mint condition sets in perfect boxes.

If there is any question of the quality of the item, I just won't buy it. I don't want to mess with returns.

 

[captpat]

It depends on the item and the seller's feedback. In general, if it's something I might want to return I purchase elsewhere. I've been buying on eBay since it started, in the early days' returns weren't even mentioned, let alone expected, most of the sales were individuals trying to make a few bucks on stuff they no longer needed. With a little persistence, one could find some smoking deals on eBay. Nowadays it seems to be just another sales outlet for retailers.

 

[mikestanley]

It would be a deal breaker on a pipe. I occasionally buy golf clubs etc. and I feel there's less a chance of getting screwed there.
I assume no returns means the seller is either selling crap or, needs the money...now.

Mike S.

 

[cigrmaster]

As long as I can use paypal to pay for my goods, I never worry as paypal is plenty of protection.

 

[mikethompson]

Buying through ebay with PayPal should be give plenty of protection then. Now to convince myself I need another pipe.

 

[anotherbob]

An additional thought. If the retailer had so little concern for customer relations, I wonder what else is wrong with his business plan. I'd seriously have to weight the risk v reward before sending moneys to such a retailer.

again if it's something that loses significant value or resalability by being sent my way that's a different story, but in general what you said if not (like a pipe)

 

[craig61a]

Other side of the coin, I think a lot of sellers include that caveat because there's a certain element that bids recklessly, then wants to return stuff because they blew the rent money.

Nothing new. Various retailers in B&M land have had a no returns policy for decades.

Unless of course there is a valid reason for a return, such as it was misrepresented, there was an unseen defect, etc.

 

[mso489]

In balance, it's worth paying a few bucks more with a retailer who backs up their product than spend time, energy, and frustration trying to fix a deal gone wrong. If we're talking about a ten or twenty percent difference. there's no question.