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K.E. Powell

Part of the Furniture Now
Aug 20, 2022
621
2,309
38
West Virginia
Yea, I've noticed this too, but I find logging in and refreshing the page regularly typically solves the issue.

That all being said, and I did check SP's FAQ, etc., but does anyone know how to get certain badges and Gold status? I just recently got my silver, but I've no clue how any of this is actually totaled. I do a lot of shopping on SP, so if anyone would clue me in, it would be appreciated.
 

Merton

Lifer
Jul 8, 2020
1,043
2,827
Boston, Massachusetts
Yea, I've noticed this too, but I find logging in and refreshing the page regularly typically solves the issue.

That all being said, and I did check SP's FAQ, etc., but does anyone know how to get certain badges and Gold status? I just recently got my silver, but I've no clue how any of this is actually totaled. I do a lot of shopping on SP, so if anyone would clue me in, it would be appreciated.
It is based on annual purchases. I believe that the jump from silver to higher VIP status requires substantially higher and more purchases. Moreover, it is not to my knowledge based upon longstanding loyalty but a formula which is reviewed annually for each customer.
 

bullet08

Lifer
Nov 26, 2018
10,340
41,850
RTP, NC. USA
Like mentioned, if you have VIP badge, you have log on to see the discount price for a specific pipe. It's kinda strange, but noticed it lately. But when it's in your cart, price is correct.
 

swilford

Starting to Get Obsessed
May 30, 2010
212
762
Longs, SC
corporate.laudisi.com

Cosmic,

I'm not exactly sure how it happened, but the first page you had the VIP discount showing and the product page you didn't, so I think between those two clicks something happened--with your browser or session timing out on the site end--that meant that you weren't being recognized as VIP silver. It would/was remedied by logging into the site.

It could have been a lot of things, but I think deleting your cookies through your browser or the session ending because we had to reinitialize or reboot the server for some reason are the most likely. In any case, it would have corrected itself before checkout because you'd have had to log in.