Praise for Peretti

[dottlejockey]

I have to give praise where praise is due. Today I had a notable experience with the folks at LJ Peretti's customer service which deserves to be shared.

After placing an online order earlier this morning I later realized I had forgotten to add a few ounces of 111 to my order and called to see if it had been shipped yet. After being greeted by not one, but two people (on different lines) attempting to help, the one that I proceeded to complete the interaction with was polite, courteous and went out of his way. He pulled the order, added my specifications and mentioned that this was one of his personal go-tos. He brought up a couple other blends, as we were going on about burleys and before we were done offered to send free samples of all we discussed. To top it off, he said they'd try to have it shipped out by the end of day.

Simply top notch. Good business. I would encourage anyone to check out their site and order with reckless abandon.

-Happy Customer

 

[jerry]

I’ve had excellent customer service experiences at Peretti’s since 1971. Love their Tashkent, by the way.

 

[Merton]

A great place. Truly Boston nice.

 

[dottlejockey]

I’ve had excellent customer service experiences at Peretti’s since 1971. Love their Tashkent, by the way.

Nice! That was one of the items on the order.

 

[AreBee]

I have to get back here. I used to frequent Peretti’s for cigars in the ‘90s when I worked in Boston. Of all the cigar establishments I used to patronize, only Peretti’s remains. I stopped in last year for cigars and the smell of pipe smoke was wonderful. I wonder if it subconsciously sent me on my pipe journey.

 

[kcghost]

There service is the excellence that you expect of a long time internet provider!!

 

[Dr Drago]

I enjoy Tashkent as well. It’s their only blend I’ve tried.

Any other recommendations? I love burley and I hear good things of their burley mixtures.

 

[RL Bucktails]

I enjoy Tashkent as well. It’s their only blend I’ve tried.

Any other recommendations? I love burley and I hear good things of their burley mixtures.

I love their Cuban mixture among others. Going to try and get back this weekend for some Century blend and maybe an aromatic.

 

[dottlejockey]

I enjoy Tashkent as well. It’s their only blend I’ve tried.

Any other recommendations? I love burley and I hear good things of their burley mixtures.

I tried 9 of their blends recently, both burley and VAs, and personally enjoyed the following 3 most of all:
-Cuban Mixture
-Blend 111
-No. 8 Slices
It wasn't that the others didn't have decent to good flavor. It was simply that they were too light for me, coming from a cigar background.

The only one of the 9 i didn't care for was Ampersand. The reason there was it's lakeland-esque (parfumed) nature. It's not strong, but i found it incredibly distracting from the VA.

 

[PipeIT]

Nice to hear!

I’ve been to Peretti a few times when I lived a short while in Massachusetts.

Great shop Mr. Willett has!

 

[Living Luggage]

I just got an order from Peretti on Saturday. Topped off my Tashkent and got sample ozs of a few that I had been looking at for years, but never jumped at. I have to say, what was I thinking not trying D-7485 before now?? Maybe it's the burley, which I've never been strong on, but this is an exceptional blend.

 

[denholrl]

Dealing with them over the phone . . . always pleasant and efficient. I've been getting their Oriental Mixture for some time now. Excellent.

 

[dottlejockey]

Dealing with them over the phone . . . always pleasant and efficient. I've been getting their Oriental Mixture for some time now. Excellent.

Are you referring to Oriental No. 40?

 

[LongIslandPiper]

I tried 9 of their blends recently, both burley and VAs, and personally enjoyed the following 3 most of all:
-Cuban Mixture
-Blend 111
-No. 8 Slices
It wasn't that the others didn't have decent to good flavor. It was simply that they were too light for me, coming from a cigar background.

The only one of the 9 i didn't care for was Ampersand. The reason there was it's lakeland-esque (parfumed) nature. It's not strong, but i found it incredibly distracting from the VA.

2 out of 3 I concur. I haven’t had the pleasure of the 111 yet

 

[AroEnglish]

That's top notch for sure. I've never ordered from them but I've been building a list of blends to try.

 

[denholrl]

Are you referring to Oriental No. 40?

Yes, No.40. A terrific Balkan. I get the pound can and take an ounce or two out at a time. The can preserves the moisture just fine.

 

[krizzose]

I’m a big fan of 101, BPC, and 150th Anniversary Flake. I’ve had a few other of their burleys, and while good I just prefer BPC over the others. One exception was B-94, which tasted very soapy to me.

 

[hoipolloiglasgow]

I was very pleased with my recent purchase of Royal and Omega. I do wish Royal had more natural red Virginia sweetness to make it more like the original Sobranie, but it is really good on its own merits. I already purchased a great deal more.

 

[ClinchKnot]

Don’t know how Peretti’s got a rep for being difficult once upon a time (I’m sure there is some old story (I don’t care)), but I’ve had nothing but top shelf customer service from them. They’ve dealt with complex low value orders for me without giving me any crap, and rung me up at the store with large orders very efficiently. If ‘Boston Nice’ means giving me what I want quickly and at a great price, I’m all about it.